Airport Rental & Customer Service Associate - Outdoor

Avis Budget Group; Pine Lawn (MO); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

On-the-job training

Paid time off

Medical, dental and other insurance

Flexible spending account for transit/

401k retirement benefits

Employee discounts on car rentals and購

Job summary

Avis Budget Group is hiring for an outdoor, customer-facing role at our airport locations. You will assist customers through rental and return processes, check vehicles, and input data on handheld devices while delivering friendly, efficient service.

The position requires being active outdoors, flexible shifts, and a strong focus on customer satisfaction. Relevant experience and a valid driver's license are advantageous.

Qualifications

• Valid Driver’s License.
• Basic computer skills (typing, data entry).
• Effective verbal communication and customer service skills.
• A customer-first mindset with a genuine desire to help people and create positive experiences.
• Strong customer service skills, including professionalism, patience, and clear communication.
• Willingness to work outdoors and stay active.
• Flexibility to work all shifts.
• Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles.
• Must be 18 years of age and legally authorized to work in the United States.
• This position requires regular, on-site presence and cannot be performed remotely.
• 6 months retail or customer service experience in a fast-paced environment is a bonus.

Responsibilities

• Assist customers throughout the rental and return process on airport lots.
• Check vehicles and enter information into handheld devices.
• Process rentals for loyalty customers and assist at exit gates.
• Check in vehicles at return and ensure smooth handoffs.
• Provide professional, friendly service to create a positive customer experience.

Skills

Customer service

Verbal communication

Flexibility

Driver's license

Outdoor work

Job description

Avis Budget Group is hiring for an outdoor, customer-facing role at our airport locations. You will assist customers through rental and return processes, check vehicles, and input data on handheld devices while delivering friendly, efficient service.

The position requires being active outdoors, flexible shifts, and a strong focus on customer satisfaction. Relevant experience and a valid driver's license are advantageous.