Outcome & Product Lead: Strategic Transformation Leader

EY; Boston (MA); Hybrid; USD 168,000 - 420,000; Full time

Job summary

EY is seeking an Outcome / Product Lead to own ventures from discovery to scale, uniting users, practitioners, designers, engineers, and specialists around a clear outcome. This role blends innovation, product management, and business transformation, measuring success by real impact rather than features.

The Challenger program focuses on AI-enabled services and risk-friendly execution. You’ll guide initiatives through ambiguity to deliver durable value with broad collaboration and governance.

Qualifications

• Bachelor's Degree in a relevant field.
• 9-12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• Travel and On-site requirements: up to 50% travel and hybrid office attendance.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear learning window.
• Lead research, prototypes, and experiments to test important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect approvals, and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Curiosity to challenge

Data-driven decisions

Communication & influence

AI-enabled products

Responsible AI

Education

Bachelor's Degree in a relevant field

Job description

EY is seeking an Outcome / Product Lead to own ventures from discovery to scale, uniting users, practitioners, designers, engineers, and specialists around a clear outcome. This role blends innovation, product management, and business transformation, measuring success by real impact rather than features.

The Challenger program focuses on AI-enabled services and risk-friendly execution. You’ll guide initiatives through ambiguity to deliver durable value with broad collaboration and governance.