Outcome Product Lead — Transform Businesses

EY; Charlotte (NC); Remote; USD 126,000 - 231,000; Full time

Job summary

EY is seeking an Outcome/Product Lead within Challenger, EY’s innovational program, to own ventures from discovery to scale. You’ll unite users, practitioners, designers, engineers, and specialists to solve high-value problems with a focus on measurable business impact rather than feature delivery.

The role balances innovation, product management, and business transformation, aiming to turn ambiguity into lasting outcomes and real value for the organization.

Qualifications

• Bachelor’s Degree in a relevant field of study.
• 7–9 years in product management, service innovation, or business transformation initiatives, including ownership from discovery through adoption and measurable business impact.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Education

Bachelor’s Degree in a relevant field of study

Job description

EY is seeking an Outcome/Product Lead within Challenger, EY’s innovational program, to own ventures from discovery to scale. You’ll unite users, practitioners, designers, engineers, and specialists to solve high-value problems with a focus on measurable business impact rather than feature delivery.

The role balances innovation, product management, and business transformation, aiming to turn ambiguity into lasting outcomes and real value for the organization.