Outbound Sales Specialist

The Travel Corporation; United States; In loco; USD 45.000 - 75.000; Tempo pieno

Descrizione del lavoro

The Travel Corporation (TTC) is seeking energetic Outbound Sales Specialists for our Contact Center to drive bookings and revenue across our family of travel brands.

You will proactively reach qualified leads and past travelers, conducting consultative conversations to understand needs and close sales, while maintaining strong follow-up and accurate CRM records.

Competenze

• Experience in outbound sales, business development, inside sales, or a high-performance contact center environment.
• Proven success achieving or exceeding sales, revenue, or conversion targets.
• Experience proactively contacting customers and progressing opportunities toward a sale.
• Strong objection-handling, negotiation, and closing skills.

Mansioni

• Proactively contact qualified leads, previous guests, and prospective travelers through outbound sales activity.
• Conduct high-volume outbound outreach and follow-up to convert opportunities into bookings.
• Build rapport quickly and confidently engage customers in travel-focused sales conversations.
• Understand customer needs, preferences, timing, and travel goals through consultative discovery.
• Recommend suitable TTC brands, itineraries, and travel products to meet customer needs.
• Manage opportunities from initial contact through booking, closure, or final disposition.
• Maintain disciplined follow-up schedules and ownership of assigned sales opportunities.
• Identify opportunities to upsell and cross-sell relevant travel experiences.

Conoscenze

Outbound sales

Negotiation

Closing skills

CRM experience

Communication skills

Time management

Multitasking

Strumenti

Salesforce

Genesys

CRM software

Descrizione del lavoro

For over 100 years, The Travel Corporation (TTC) has been enriching lives by connecting people and places. Through our family of award-winning travel brands, we create unforgettable experiences across the globe, helping travelers discover new destinations, cultures, and perspectives. Behind every journey is a passionate team dedicated to delivering exceptional service and inspiring travel experiences.

Our Values

• Value Every Voice – We put people first.
• Act with Integrity – We do what's right.
• Explore Beyond Boundaries – We're driven by curiosity.
• Own the Outcome – We take responsibility for our decisions.
• Succeed Together – We've got each other's backs.

ABOUT THE ROLE

We are seeking enthusiastic and results-driven Outbound Sales Specialists to join our Contact Center team. This role is ideal for motivated sales professionals who thrive on building customer relationships, uncovering travel aspirations, and converting opportunities into bookings.

As an Outbound Sales Specialist, you will proactively engage qualified leads and past travelers through outbound calls, follow-up emails, and consultative conversations. You'll help customers find the right travel experiences while driving incremental revenue across TTC's portfolio of world-class travel brands.

This is a highly measurable, target-driven role where success comes from strong relationship-building skills, consistent follow-up, and a passion for delivering outstanding customer experiences.

WHAT YOU WILL DO

• Proactively contact qualified leads, previous guests, and prospective travelers through outbound sales activity.
• Conduct high-volume outbound outreach and follow-up to convert opportunities into bookings.
• Build rapport quickly and confidently engage customers in travel-focused sales conversations.
• Understand customer needs, preferences, timing, and travel goals through consultative discovery.
• Recommend suitable TTC brands, itineraries, and travel products to meet customer needs.
• Manage opportunities from initial contact through booking, closure, or final disposition.
• Maintain disciplined follow-up schedules and ownership of assigned sales opportunities.
• Identify opportunities to upsell and cross-sell relevant travel experiences.
• Accurately capture customer interactions and sales activity within CRM systems.
• Participate in coaching, training, and development activities to continuously improve sales performance.
• Share customer insights and feedback to support ongoing business and sales improvements.

ABOUT YOU

• Experience in outbound sales, business development, inside sales, or a high-performance contact center environment.
• Proven success achieving or exceeding sales, revenue, or conversion targets.
• Experience proactively contacting customers and progressing opportunities toward a sale.
• Strong objection-handling, negotiation, and closing skills.
• Ability to manage multiple opportunities and follow-up activities simultaneously.
• Strong verbal and written communication skills.
• Experience working with CRM platforms and sales pipeline management tools.
• Comfortable working in a fast-paced, target-driven environment with measurable performance goals.
• Previous experience in outbound sales or business development roles.
• Travel, tourism, hospitality, or other high-value consultative sales experience.
• Experience converting digital leads, abandoned carts, or customer inquiries into sales.
• Knowledge of Salesforce, Genesys, or similar CRM and contact center platforms.
• Familiarity with TTC brands, destinations, or travel products.