Outbound Sales Representative

Priority Dispatch Corp.; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Ongoing training and growth

Competitive base pay + commission

Job summary

Hoffer Pest Solutions is seeking an energetic Outbound Sales Representative to boost residential and commercial pest control engagements. You will contact customers by phone, reactivate past accounts, upsell services, and schedule appointments for our commercial team.

Ideal candidates excel at phone communication, stay metrics-driven, and can manage high call volumes while maintaining strong client relationships.

Qualifications

• Previous experience in outbound and inside sales, or customer service.
• Strong phone communication and relationship-building skills.
• Organized and detail-oriented with ability to meet targets.

Responsibilities

• Respond to customer inquiries and resolve issues professionally and promptly.
• Make outbound calls to introduce pest control services to residential and commercial clients.
• Follow up with past customers and upsell services where appropriate.
• Schedule qualified inspection appointments for the sales team and keep CRM updated.
• Track performance metrics such as call volume and conversion rates.

Skills

Phone communication

Relationship-building

Organized

Attention to detail

Self-motivated

Tools

CRM software

Job description

Outbound Sales Representative – Pest ControlHoffer Pest Solutions is looking for a motivated, results-driven Outbound Sales Representative to join our team. In this role, you'll connect with residential and commercial customers over the phone — reactivating past customers, upselling services, and setting up appointments for our commercial sales team. If you're a strong communicator who thrives in a fast-paced, metrics-driven environment, we want to hear from you.What You'll Do:Customer EngagementRespond to customer inquiries and resolve issues professionally and promptlyMake outbound calls to introduce residential and commercial customers to our pest control servicesFollow up with past customers, including one-time service clients, canceled accounts, and seasonal service opportunitiesSales ActivitiesConduct a high volume of daily outbound calls across several customer segments, including:Termite service renewalsService plan upgradesReconnecting with past leadsFollow-ups on one-time servicesReactivating canceled accountsOutreach to select commercial industriesSeasonal service upgradesCommercial Sales SupportIdentify and qualify commercial sales opportunitiesSchedule qualified inspection appointments for our commercial field sales teamResearch and engage prospects in target commercial industriesCoordinate with field sales staff to ensure appointments are well-prepared and on targetReporting & AdministrationKeep accurate, up-to-date records of calls and customer interactions in our CRMTrack and report on personal performance metrics, including call volume and conversion ratesProvide administrative support for scheduling and coordinating sales activitiesHelp monitor and refine customer outreach campaigns based on resultsWhat We OfferCompetitive base pay plus commission/bonus structureHealth insurancePaid time off (PTO)401(k) with company matchOngoing training and growth opportunitiesSupportive, team-oriented cultureBenefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceHoffer Pest Solutions is an Equal Opportunity Employer.What We're Looking ForPrevious experience in outbound and inside sales, or customer service (pest control or home services industry a plus)Strong phone communication and relationship-building skillsComfortable working toward daily and weekly call and sales targetsOrganized, detail-oriented, and comfortable using CRM softwareSelf-motivated with a positive, persistent attitude