Outbound Sales Manager

LegalZoom.com, Inc.; Reno (NV); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401k with matching contributions

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Disability Insurance

Wellness benefits

Job summary

LegalZoom.com, Inc. is seeking a Renewal Sales Manager to join our team in Reno, Nevada. In this role, you will lead the largest revenue-producing team, focusing on customer retention and revenue growth. The ideal candidate will have over 5 years of experience in leadership roles within high-volume sales environments.

You will be responsible for developing sales strategies, coaching your team, and monitoring key performance indicators. This position offers a competitive salary range of $70,000 to $120,000 along with comprehensive benefits including 401k matching and Paid Time Off.

Qualifications

• 5+ years of leadership or management experience leading high-volume sales or customer service teams.
• Demonstrated success in improving sales performance and operational efficiency.
• Strong analytical and problem-solving skills.

Responsibilities

• Drive customer retention and revenue growth through strategic management of a sales department.
• Lead and develop a team of Renewal Specialists through coaching and professional development.
• Monitor KPIs and sales metrics to identify trends and present results to leadership.

Skills

Leadership experience

Sales performance improvement

Analytical skills

CRM systems proficiency

Problem-solving skills

Tools

Microsoft Excel

Google Sheets

Job description

Nevada Corporate Headquarters has been the corporate formation specialist for over twenty years. Founded in 1989, Nevada Corporate Headquarters and its associated companies have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, and estate and retirement planning. We are dedicated to providing the highest standard of customer service.

Nevada Corporate Headquarters is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work-life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.

This role will be onsite at our Reno office.

Overview

As the Renewal Sales Manager, you will be a critical leader at Nevada Corporate Headquarters, responsible for driving customer retention and revenue growth through the strategic management of a high-performing sales department. As a motivational leader, you will lead our largest revenue-producing team, optimizing sales performance, coaching professionals to reach ambitious goals, and shaping the long-term strategies that influence our business results and overall operational excellence.

You will

• Own sales performance by developing strategies and holding the team accountable for achieving revenue and retention goals
• Lead and develop a high-performing team of Renewal Specialists through ongoing coaching, professional development, and motivational leadership
• Monitor KPIs and sales metrics to identify trends, identify opportunities, and present operational results to executive leadership
• Collaborate with Sales, Marketing, and Operations to streamline workflows, improve efficiency, and implement best practices
• Manage day-to-day operations, including client escalations and performance reviews, while maintaining focus on department priorities

Qualifications

• 5+ years of leadership or management experience leading high-volume sales or customer service teams
• Demonstrated success in improving sales performance, operational efficiency, and employee engagement
• Advanced proficiency in Microsoft Excel or Google Sheets for data analysis, reporting, and dashboard creation
• Strong analytical and problem‑solving skills with experience using CRM systems and sales reporting tools
• Proven ability to manage client escalations and collaborate effectively with cross‑functional teams
• Ability to manage multiple priorities while maintaining focus on department goals
• Experience leading a high-volume call center sales team

The salary range for this role is ($70,000 - $120,000) inclusive of base and bonus opportunities. Actual compensation offered will depend on several factors including but not limited to geographic location, work experience, education, skill level, and/or other business and organizational needs. You will also receive a full range of medical, financial, and other benefits as seen below.

• 401k with matching contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short‑Term/Long‑Term Disability Insurance
• Additional wellness benefits: Fertility, Mental Health, One Medical
• Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help entrepreneurs bring their business dreams to life! Nevada Corporate Headquarters is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Nevada Corporate Headquarters prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.