Outbound Operations Lead - Logistics & Shipping

Van Marcke Trade Supply; Phoenix (AZ); On-site; USD 26,000 - 34,000; Full time

Job summary

Van Marcke Trade Supply — The Outbound Lead role is based at Corporate Head Quarters in Phoenix, AZ. You will coordinate daily outbound activities, assist with driver routing, and ensure accurate loading, shipments, and documentation while upholding safety standards.

You will lead outbound personnel, monitor workflow, coordinate third‑party freight, and communicate delays or issues to management to ensure timely deliveries.

Qualifications

• Strong organizational and time management abilities.
• Excellent written and verbal communication in English.
• Demonstrated leadership and accountability in a fast-paced environment.
• Ability to analyze data and identify process improvements.
• Must be able to stand, walk, lift, and handle 50 lbs.

Responsibilities

• Coordinate daily outbound activities and prioritize work based on delivery schedules and customer requirements.
• Assist with setting daily driver routes and communicating assignments and delivery instructions.
• Prepare, organize, and verify delivery and shipping documents.
• Coordinate with Fulfillment to ensure orders are completed, staged, and ready for shipment.
• Verify outbound orders for accuracy, quantity, condition, and destination.
• Ensure drivers and employees follow company safety policies and procedures.
• Monitor staffing and labor hours to meet operational and budget goals.
• Inspect material-handling equipment and coordinate maintenance as needed.
• Prioritize daily workflow to meet outbound goals and deadlines.
• Coordinate fleet inspections, maintenance, repairs, and daily vehicle needs.
• Report vehicle safety and maintenance concerns to Management.
• Coordinate third-party freight pickups and ensure proper shipment documentation.
• Track shipments and communicate delays, damages, shortages, or other issues.
• Oversee the safe and accurate loading of company vehicles and third-party shipments.
• Ensure drivers have required paperwork and delivery instructions.
• Assist with resolving delivery discrepancies, damages, shortages, and customer concerns.
• Ensure returned products and delivery paperwork are properly processed.
• Maintain a clean, organized, and safe loading and staging area.
• Assist with process improvement and special projects as assigned.
• Act as a backup to the Supervisor when needed.
• Participate in any special projects or assignments as requested by upper management.

Skills

Organizational skills

Time management

Communication skills

Leadership

Attention to detail

Problem solving

Education

High School

Job description

Van Marcke Trade Supply — The Outbound Lead role is based at Corporate Head Quarters in Phoenix, AZ. You will coordinate daily outbound activities, assist with driver routing, and ensure accurate loading, shipments, and documentation while upholding safety standards.

You will lead outbound personnel, monitor workflow, coordinate third‑party freight, and communicate delays or issues to management to ensure timely deliveries.