Outbound Lead

REVOLVE; Cerritos (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

REVOLVE, a premier online fashion retailer, is seeking an Outbound Lead in Cerritos, CA. The role focuses on optimizing shipping options and prioritizing packing, picking, and loading tasks to drive efficiency in our warehouse operations.

You will train staff, prioritize daily activities, and report attendance and productivity while driving process improvements in a fast-paced fulfillment environment. Bilingual communication is a plus as we support a diverse team in California.

Qualifications

• Excellent communication and interpersonal skills (bilingual preferred).
• Strong training skills and ability to coach staff.
• Proficient with email and basic computer tools.

Responsibilities

• Train new and existing pickers and packers.
• Prioritize daily tasks according to schedules.
• Report attendance and request resources based on forecasted units.
• Troubleshoot exceptions to keep processing on track.
• Develop expertise in packing department operations.
• Test and implement new process improvements.
• Benchmark and evaluate employee performance.
• Order supplies for the team as needed.
• Provide daily packing and picking productivity reports.

Skills

Communication

Training

Email communication

Teamwork

Warehouse experience

Tools

Microsoft Excel

WMS

Job description

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or .

Are you ready to set the standard for Premium apparel?

Main purpose of the Outbound Lead:

The Outbound Lead will optimize and prioritize the team’s productivity and accuracy by classifying the shipping options according to pick up schedules. (I.e. packing, picking and shipping).

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Training of new and existing pickers and packers.
• Prioritize daily tasks according priorities and pick up schedules.
• Report attendance and request additional resources when necessary based on forecasted units.
• Troubleshooting exceptions to allow the team to continue processing
• Developing expert abilities in the packing department field
• Testing of new process improvements
• Benchmarking and evaluating employees
• Ordering supplies for the team when necessary
• Providing daily productivity packing & picking reports

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent communication and interpersonal skills (bilingual is preferred)
• Highly effective training skills and techniques
• Basic working knowledge of communicating through emails
• Hands-on commitment to getting the job done
• Proven work experience in a warehouse environment (as lead/supervisor or above)

Minimum Qualifications:

• Minimum of 2 years of experience in warehouse picking and packaging leading a large group.
• Computer literate in Excel, Word and email. Experience with a WMS system.

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current hourly rate is $18.50/hr - $23.00/hr.