Outbound Dock Supervisor: Lead Safety & Operations

AAA Cooper Transportation, Inc.; Kansas City (MO); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401k with company match

Company-paid & voluntary lifeinsurance

Short- & long-term disability

Paid holidays

Paid vacation

Uniforms

Wellness programs

Tuition reimbursement program

Employee assistance program

Job summary

AAA Cooper Transportation, Inc. is hiring an Outbound Dock Supervisor in Kansas City, MO to oversee daily terminal and dock operations, ensuring safe handling, loading, and unloading of freight. You will manage dockworkers, enforce regulations, and drive efficiency.

The role emphasizes training, performance monitoring, and continuous improvement while coordinating with Operations and Service Center Managers to meet daily targets and schedules.

Qualifications

• Experience in warehouse, freight, dock, or logistics operations.
• Prior supervisory or team leadership experience.
• Knowledge of DOT regulations, OSHA standards, and safe freight-handling practices.
• Forklift certification or hazmat training preferred.
• Excellent attention to detail and accuracy in verifying shipments.
• Successful completion of new-hire training, including assessments, and forklift test.
• Minimum 18 years of age.

Responsibilities

• Monitor employee safety practices daily.
• Conduct regular inspections to ensure compliance with OSHA, DOT, and other regulations.
• Maintain a clean, organized, and hazard-free dock environment.
• Supervise dockworkers and assign tasks to optimize labor and equipment utilization.
• Ensure trailers are loaded/unloaded correctly to guarantee safe freight transport.
• Review operational reports and provide recommendations to improve efficiency, service quality, and cost control.
• Make quick, informed decisions based on freight volume and communicate schedules to staff.
• Coach and train employees on safety procedures and company policies.
• Provide constructive feedback and manage disciplinary actions when necessary.
• Conduct daily shift meetings to align teams with business objectives.
• Utilize internal freight monitoring systems (LTL38, VTrack, YMS, Maven) to track shipments and productivity.
• Complete required company and government forms, including hazmat documents, manifests, freight bills, and exception reports.
• Partner with Operations and Service Center Managers to meet performance goals.
• Provide analysis and suggestions for operational improvements across shifts and departments.
• Other duties as assigned

Skills

Supervisory experience

Attention to detail

Safety consciousness

Team leadership

Tools

Forklift certification

Hazmat training

Job description

AAA Cooper Transportation, Inc. is hiring an Outbound Dock Supervisor in Kansas City, MO to oversee daily terminal and dock operations, ensuring safe handling, loading, and unloading of freight. You will manage dockworkers, enforce regulations, and drive efficiency.

The role emphasizes training, performance monitoring, and continuous improvement while coordinating with Operations and Service Center Managers to meet daily targets and schedules.