Dock Operations Lead - Safety, Compliance & Efficiency

AAA Cooper Transportation, Inc.; Phoenix (AZ); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

AAA Cooper Transportation, Inc. is expanding its network and seeking a Dock Supervisor to manage local delivery and line-driver fleets. The role oversees daily terminal and dock operations, ensuring safe and efficient handling of freight and the supervision of dockworkers and shifts.

Responsibilities include enforcing DOT/OSHA compliance, training staff on safety procedures, and driving continuous improvement across shifts. Strong leadership and freight-handling knowledge are essential.

Qualifications

• Experience in warehouse, freight, dock, or logistics operations.
• Prior supervisory or team leadership experience.
• Knowledge of DOT regulations, OSHA standards, and safe freight-handling practices.
• Forklift certification or hazmat training preferred.
• Excellent attention to detail and accuracy in verifying shipments.
• Successful completion of new-hire training, including assessments, and forklift test.
• Minimum 18 years of age.

Responsibilities

• Monitor employee safety practices daily.
• Conduct regular inspections to ensure compliance with OSHA, DOT, and other regulations.
• Maintain a clean, organized, hazard-free dock environment.
• Supervise dockworkers and assign tasks to optimize labor and equipment utilization.
• Ensure trailers are loaded/unloaded correctly for safe freight transport.
• Review operational reports and propose efficiency improvements.
• Make quick decisions based on freight volume and communicate schedules to staff.
• Coach and train employees on safety procedures and policies.
• Provide feedback and manage disciplinary actions when necessary.
• Conduct daily shift meetings to align teams with business objectives.
• Use freight monitoring systems (LTL38, VTrack, YMS, Maven) to track shipments and productivity.
• Complete required company and government forms (hazmat, manifests, freight bills).
• Partner with Operations and Service Center Managers to meet performance goals.
• Provide analysis and suggestions for cross-shift improvements.
• Other duties as assigned.

Skills

Team leadership

DOT/OSHA knowledge

Safety compliance

Forklift certification preferred

Attention to detail

New-hire training

Job description

AAA Cooper Transportation, Inc. is expanding its network and seeking a Dock Supervisor to manage local delivery and line-driver fleets. The role oversees daily terminal and dock operations, ensuring safe and efficient handling of freight and the supervision of dockworkers and shifts.

Responsibilities include enforcing DOT/OSHA compliance, training staff on safety procedures, and driving continuous improvement across shifts. Strong leadership and freight-handling knowledge are essential.