Outbound Customer Support Representative

Bluesight, Inc.; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

Bluesight, Inc. is seeking part-time Outbound Customer Support Representatives for a remote role. You will schedule Zoom meetings to update customer scanner certifications and support other customer interactions. Ideal candidates have customer service experience and strong communication skills, and will enjoy a flexible work environment.

Qualifications

• 2+ years of work experience in a customer call center or providing technical support.
• Demonstrated ability to walk customers through processes.
• Reliable internet access.

Responsibilities

• Schedule and complete outbound Zoom meetings.
• Provide support for customer-facing projects and interactions.

Skills

Strong communication skills

Customer service orientation

Tech-savvy

Education

High School Diploma

Job description

At Bluesight, our mission is to create groundbreaking medication intelligence solutions that increase efficiency, safety and visibility for health systems and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 2,000 customers tracking medications using our proven solutions.

We are seeking part-time Outbound Customer Support Representatives for a remote work-from-home role. Interested candidates must live in the United States and be eligible to work for any employer without work visa sponsorship. This role will schedule and complete outbound Zoom meetings to update our customer scanner certifications, and will provide support of other customer facing projects and interactions. Training and instructions will be provided.

Flexible work hours between are 8 am - 5 pm, Monday - Friday.

Hourly Rate: $25 - 27 / hour depending on experience

Qualifications and Requirements

• 2+ years of work experience in a customer call center or providing technical support
• High School Diploma
• Strong and reliable internet access
• Strong communication skills
• Ability to demonstrate meeting etiquette and active listening
• Customer service orientation, and demonstrated ability to walk our customers through a process to update their SaaS hardware.
• You are tech-savvy and comfortable with technology

$25 - $27 an hour

Hourly rate offered will depend on previous experience and qualifications.

This position is a remote position and open to applicants in the continental United States.

Why Bluesight?

Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!

EOE AA M/F/VET/Disability

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.