PT Customer Support Representative - Work From Home

California Jobs; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a PT Customer Support Representative to work from home. The role involves managing inbound calls, providing solutions, and ensuring member satisfaction. If you have strong communication skills and a passion for helping others, apply now to join a supportive team.

Qualifications

• Ability to manage high volume of inbound calls.
• Experience in customer service is preferred.
• Strong problem-solving skills and empathy.

Responsibilities

• Manage inbound member calls professionally and timely.
• Provide accurate answers and solutions to member inquiries.
• Document interactions and escalate issues as needed.

Skills

Communication

Problem Solving

Empathy

Job description

PT Customer Support Representative - Work From Home

[Call Center / Customer Service / Remote] - Anywhere in U.S. / Up to $22 per hour

As a Customer Support Rep at Calibrate, you will:

1. Efficiently manage a high volume of inbound member calls in a professional, timely, and caring manner while providing accurate answers and information.
2. Identify members' needs by asking clarifying questions, researching issues, and providing solutions and/or alternatives within established workflows.
3. Engage, support, and retain members by building rapport and going the extra mile while providing compassion and empathy that results in solutions.
4. Thoroughly document all member interactions, next steps, and escalate to your manager as appropriate.

Hiring Immediately >>

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.