Outbound Call Specialist - Sales

Young Mazda of Missoula; Missoula (MT); On-site; USD 31,000 - 54,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

Young Automotive Group in Missoula is hiring Outbound Sales Call Specialists / BDC Representatives for Young Mazda Missoula. This full-time role operates in a fast-paced call center style environment, using technology to reach customers and set appointments for the sales team.

You will deliver exceptional customer service, leverage CRM tools, and strive to meet and exceed sales goals while promoting packages and special offers. Benefits include on-site medical options and employee pricing.

Qualifications

• Experience in customer service, sales, or a call center preferred.
• Strong communication and persuasion skills.
• Ability to pass a background check and pre-employment drug screen.

Responsibilities

• Make outbound calls to promote packages, offers, and schedule appointments for the sales team.
• Deliver excellent customer service while building relationships with customers.
• Use CRM tools to track interactions and follow-ups.
• Thrive in a fast-paced call center while meeting sales goals.
• Provide accurate information on products, pricing, and service options.

Skills

Customer service

Sales experience

Call center

Communication skills

Persuasion

Tools

CRM software

Job description

$15/hour + Commission & Bonuses

The Young Automotive Group is Growing Again!

We are actively hiring Outbound Sales Call Specialists / BDC Representatives at our Young Mazda Missoula location. If you're a results-driven professional with a passion for customer service and sales, this is a great opportunity to build your career in the automotive industry.

In this role, you'll work in a fast-paced, call center-style environment, using technology to connect with customers, generate interest, and set appointments for our sales team. If you have strong communication skills and a drive to succeed, we want to hear from you!

We are a large organization that still operates with a family-owned, people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products.

We've been recognized as a "Top Workplace" and "Best Company to Work For" in Utah and Idaho for several years and counting and we're just getting started. For more information on why we are a great place to work, check out our video:

Responsibilities:

• Make outbound calls to potential and existing customers to promote packages, special offers, and schedule appointments for the sales team
• Deliver exceptional customer service while building and maintaining strong customer relationships
• Utilize technology and CRM tools to track customer interactions and follow-up opportunities
• Thrive in a fast-paced call center environment while meeting and exceeding sales goals
• Provide accurate and up-to-date information on products, pricing, and service options
  

Qualifications:

• Previous experience in customer service, sales, or a call center environment preferred
• Strong communication and persuasion skills
• Comfortable using technology and CRM software
• Goal-oriented mindset with a positive attitude
• Ability to work independently and as part of a team
• Ability to pass a background check and pre-employment drug screen

Benefits:

• 401k Retirement Plan
• Health Insurance
• Dental Insurance
• Life Insurance
• Disability Benefits
• Paid Time Off (Up to 3 weeks per year)

Young Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.