Outbound Call Center Representative

Lkjordan; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Casual dress code

Employer-paid health benefits

Quarterly bonus program

Potential permanent role

Job summary

L.K. Jordan & Associates is seeking an Outbound Call Center Representative in Cedar Park, TX. This 90-day temp-to-hire position pays $20/hour during training, with potential to earn up to $25/hour after conversion.

The role runs Monday–Friday, 8:00 AM–4:00 PM, totaling 37.5 hours per week with a 30-minute lunch. Responsibilities include making about 150 outbound calls daily, updating client records, delivering excellent customer service, and qualifying leads for follow-up.

Qualifications

• Experience making outbound calls.
• Clear and professional phone communication.
• Proficiency with computers and quick learning ability.

Responsibilities

• Make approximately 150 outbound calls per day to prospective clients.
• Update and maintain accurate client records in the database.
• Deliver top-tier customer service on every call.
• Generate and qualify leads for internal follow-up.
• Represent the company in a friendly, professional manner.

Skills

Outbound calling

Phone communication

Typing

Computer proficiency

Job description

Outbound Call Center Representative – Cedar Park, TX Start Date:November 9th Location: Cedar Park, TX Type: 90 day Temp-to-Hire Pay: $20/hour during training (Potential to earn up to $25/hour after conversion) Schedule: Monday-Friday, 8:00 AM – 4:00 PM (37.5 hours/week with a 30-minute lunch)

What You'll Do:

• Make approximately 150 outbound calls per day to prospective clients
• Update and maintain accurate client records in the database
• Deliver top-tier customer service on every call
• Generate and qualify leads for internal follow-up
• Represent the company in a friendly, professional manner

What We're Looking For:

• Previous experience making outbound calls
• Clear and professional phone communication skills
• Proficiency with computers and ability to quickly learn new systems
• Background in one or more of the following: Call center, telemarketing, sales, receptionist duties, appointment setting, or customer service
• Efficient typing skills
• Friendly, positive, and goal-oriented attitude

Why You'll Love It Here:

• Super casual dress code
• Opportunity to convert to a permanent role with: 100% employer-paid health benefits Quarterly performance bonus program
• Great team atmosphere and leadership that supports your success

L.K. Jordan & Associates is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.