Remote Call Center Representative

Primary Services; Houston (TX); Remote; Full time

Job summary

An established industry player is looking for a Remote Call Center Representative to join their dynamic team. This entry-level position is ideal for individuals who thrive in a fast-paced environment and have a passion for sales. You will engage with potential customers, assist them in finding the best services, and maximize sales opportunities while delivering outstanding customer experiences. Enjoy comprehensive paid training, generous commission opportunities, and exciting incentives like gift cards and vacation cruises—all while working from home with company-provided equipment. If you are customer-focused and ready to make a difference, this role is perfect for you.

Benefits

Comprehensive Paid Training

Generous Commission Opportunities

Gift Cards

Concert Tickets

Vacation Cruises

Company-Provided Equipment

Qualifications

• 1-2 years of experience in customer service and/or sales preferred.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Answer a high volume of inbound customer calls and collect contact information.
• Promote additional services and maintain customer database.

Skills

Customer Service

Sales

Bilingual (Spanish and English)

Phone Etiquette

Problem Solving

Education

High School Diploma or Equivalent

Job description

3 days ago Be among the first 25 applicants

This range is provided by Primary Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $17.00/hr

Additional compensation types

Commission

Join a dynamic team and enjoy comprehensive paid training, generous commission opportunities, and exciting incentives like gift cards, concert tickets, and even vacation cruises—all while working from home with company-provided equipment.

Primary Services is excited to announce the role of Remote Call Center Representative for a well-established company. This position is perfect for individuals who thrive in a fast-paced environment, enjoy helping customers, and have a passion for sales. In this role, you will engage with potential customers, assist them in finding the best services, and maximize sales opportunities—all while delivering outstanding customer experiences.

Responsibilities

• Answer a high volume of inbound customer calls and collect contact information.
• Establish a strong connection with customers to identify and anticipate service needs.
• Promote additional services and special offers tailored to customer preferences.
• Maintain and update a database of potential and existing customers.
• Collaborate with a supportive team to achieve shared sales goals.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in customer service and/or sales functions preferred.
• Bilingual in Spanish and English.
• Strong phone etiquette and a friendly, customer-focused attitude.
• 1+ year of sales experience.
• Ability to quickly learn and match customer needs to service solutions.
• Availability to work scheduled shifts between 7 AM and 8 PM, Monday to Friday.
• Must live in Greater Houston, Texas area.

Compensation

• Generous monthly commission structure ($400 - over $1000 monthly on top of base pay)
• Incentives (including gift cards to retail stores, concert and sports tickets, and vacation cruises)
• Positive, bright call center working environment

Seniority level

• Entry level

Employment type

• Contract

Job function

• Customer Service and Sales
• Industries: Utilities, Telephone Call Centers, and Telecommunications