Outbound Business Sales Expert — SMB Growth & Solutions

T-Mobile; Nashville (TN); On-site; USD 37,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k)

Stock grants

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks an Expert in Outbound Virtual Business Sales to drive outbound business sales for SMB and enterprise customers, conducting discovery and recommending wireless solutions.

You will collaborate with Field Sales, Implementation, and Solution Engineering teams, verify business accounts, and manage post-sale support throughout the account lifecycle. You should have a High School Diploma/GED and up to 2 years in outbound sales or business customer service; the role includes a

Qualifications

• High School Diploma/GED required.
• 2 years outbound commissioned environment preferred.
• 2 years business customer service, sales, or retention preferred.

Responsibilities

• Outbound calls to HOT, warm, and cold leads; manage follow-ups via phone, email, or meetings.
• Research customers to tailor product messaging and generate quotes in Salesforce.
• Verify new logo business customers with verification teams; manage lead qualification in Salesforce.
• Build quotes and collaborate with Account Executives for SMB/ENT deals.
• Provide post-sale support for billing, devices, or services; handle escalations.

Skills

Organization & task management

Communication & collaboration

Technology proficiency

Education

High school diploma/GED

Tools

Microsoft Office

WebEx

Dialpad

Google apps

Teams

Job description

T-Mobile USA, Inc. seeks an Expert in Outbound Virtual Business Sales to drive outbound business sales for SMB and enterprise customers, conducting discovery and recommending wireless solutions.

You will collaborate with Field Sales, Implementation, and Solution Engineering teams, verify business accounts, and manage post-sale support throughout the account lifecycle. You should have a High School Diploma/GED and up to 2 years in outbound sales or business customer service; the role includes a