Outbound Appointment Specialist

Infinity; Cedar Rapids, Northern (IA, KY); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Collaborative culture

Benefits package

Training & coaching

Same-day pay option

Job summary

Infinity in United States is seeking a compassionate Account Executive to join our outbound customer service team. You will handle outbound appointment setting, engaging with customers, and providing a confident, empathetic experience.

The role emphasizes clear communication, problem solving, and teamwork within a fast-paced environment. Infinity offers competitive pay, growth opportunities, comprehensive benefits, and ongoing training to help you thrive.

Qualifications

• High School Diploma or equivalent preferred.
• Previous customer service, dispatch, or technical support experience required.

Responsibilities

• Make outbound calls to schedule appointments with customers.
• Use provided scripts as a guide while tailoring conversations to customer needs.
• Support customers with service reminders and tailored solutions.
• Document interactions accurately and efficiently.
• Jump in with flexibility to support additional projects as needed.

Skills

Excellent communication

Active listening

Rapport building

Feedback & coaching

Computer skills

Multitasking

Detail oriented

Fast-paced adaptability

Education

High School Diploma or equivalent

Job description

Infinity in United States is seeking a compassionate Account Executive to join our outbound customer service team. You will handle outbound appointment setting, engaging with customers, and providing a confident, empathetic experience.

The role emphasizes clear communication, problem solving, and teamwork within a fast-paced environment. Infinity offers competitive pay, growth opportunities, comprehensive benefits, and ongoing training to help you thrive.