Outage & Service Project Lead

Caltrol Inc.; Benicia (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Profit-sharing opportunities

401(k) with employer match

Flexible time-off +10 paid holidays

Medical, Dental, Vision – all有效 1st??d

Free and unlimited virtual care access

HSA (with employer contribution) + anF

Company-paid life insurance

Company-paid short-term disability

Wellness benefits, including gym and 0

Pet insurance and a pet discount

Student loan repayment match program

Professional development opportunities

Job summary

Caltrol Inc. is seeking an Outage Manager to coordinate between customers, Account Managers, and our Instrumentation & Valve Services team to ensure successful valve and regulator repair services, replacements, and automation solutions.

You will manage projects from initial engagement through final invoicing, defining scope, preparing quotations, coordinating field and shop resources, resolving issues, obtaining approvals, and delivering safe, profitable outcomes for our clients.

Qualifications

• High school diploma or equivalent is required.
• 3+ years of experience in control valves, valve repair, industrial services, or technical sales.
• Strong customer service, relationship-building, and communication skills.
• Knowledge of valve repair services and industrial maintenance operations.
• Excellent organizational, time management, and problem-solving abilities.
• Ability to manage multiple priorities and meet demanding customer deadlines.

Responsibilities

• Manage outage and service projects from quote through completion, ensuring customer satisfaction and profitable execution.
• Prepare and review quotes, coordinate resources, communicate with customers, and support job closeout activities.
• Partner with customers, Account Managers, service teams, and manufacturers to deliver successful project outcomes.
• Resolve customer issues, scope changes, and technical discoveries throughout the project lifecycle.
• Support business planning through outage tracking, workload forecasting, and resource coordination.
• Participate in scheduling, manpower planning, and workload review meetings.
• Evaluate repair-versus-replacement solutions to deliver the best value for customers.
• Contribute to sales growth, operational excellence, and continuous process improvement.
• Maintain a strong understanding of Caltrol's business operations, financial goals, and service offerings.

Skills

Customer focus

Teamwork & Collaboration

Expertise & Business Acumen

Ownership & Accountability

Continuous Improvement

Decision-Making & Problem Solving

Education

High school diploma or equivalent

Tools

Microsoft Excel

PowerPoint

Word

Job description

Caltrol Inc. is seeking an Outage Manager to coordinate between customers, Account Managers, and our Instrumentation & Valve Services team to ensure successful valve and regulator repair services, replacements, and automation solutions.

You will manage projects from initial engagement through final invoicing, defining scope, preparing quotations, coordinating field and shop resources, resolving issues, obtaining approvals, and delivering safe, profitable outcomes for our clients.