Ottawa County Assistance Payments Worker 8-11

State of Michigan; Holland (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Michigan Department of Health and Human Services (MDHHS) is seeking an Eligibility Specialist to strengthen Michigan families by ensuring applicants receive the correct type and level of assistance and by assessing needs with appropriate referrals. The role emphasizes informing clients about MDHHS goals and supporting families toward self-sufficiency.

The position is located at OTTAWA COUNTY MDHHS, 12185 JAMES ST., HOLLAND, MI 49424, with hybrid remote work options.

Responsibilities

• Ensuring that each person/family that applies for public assistance receives the type and level of assistance they are eligible for.
• Assessing needs and providing information and referrals to meet those needs.
• Providing information about the Michigan Department of Health and Human Services (MDHHS) expectations and goals.
• Encouraging and guiding families toward self-sufficiency.

Job description

The role of the Eligibility Specialist is to strengthen Michigan families by:

• Ensuring that each person/family that applies for public assistancereceivesthe type and level of assistance that they are eligible for
• Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.
• Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
• Encouraging and guiding families in their efforts to become self supporting.

• Assistance Payments Worker Position Description (8-E10)
• Assistance Payments Worker 11 Position Description
• Job Specification

The office location for this position is at OTTAWA COUNTY MDHHS, 12185 JAMES ST., HOLLAND, MI 49424 however, this position has the ability to work hybrid (combination of remote and office). Selected candidates who have been approved to work hybrid must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

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MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.