Assistance Payments Worker 8-11 - Berrien County

State of Michigan; Benton Harbor (MI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

State of Michigan is seeking an Eligibility Specialist in Benton Harbor, MI to ensure applicants receive the correct public assistance and to guide families toward self-sufficiency. The role involves assessing needs, providing information, and coordinating referrals to help meet those needs.

The position supports the MDHHS mission to promote a healthy, safe, and stable environment for residents, with emphasis on diversity, equity, and inclusion.

Qualifications

• Assess applicant's need and determine eligibility for public assistance.
• Provide information and make referrals to assist in meeting needs.
• Explain MDHHS expectations and goals to families.
• Encourage and guide families toward self-sufficiency.

Responsibilities

• Strengthen Michigan families by ensuring that each person/family that applies for public assistance receives the type and level of assistance for which they are eligible.
• Assess the needs of each person/family and provide appropriate information and referrals or contacts to help meet their needs.
• Provide all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
• Encourage and guide families in their efforts to become self-sufficient.

Job description

The role of the Eligibility Specialist is to strengthen Michigan families by:

• Ensuring that each person/family that applies for public assistancereceivesthe type and level of assistance that they are eligible for
• Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.
• Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
• Encouraging and guiding families in their efforts to become self supporting.

• Assistance Payments Worker Position Description (8-E10)
• Assistance Payments Worker 11 Position Description
• Job Specification

The physical location of this position is 401 8th Street, Benton Harbor, MI 49022. . Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.