Assistance Payments Worker 8-11 - Muskegon County

State of Michigan; Muskegon Heights (MI); Híbrido; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

State of Michigan is seeking an Eligibility Specialist in Muskegon, MI to support families in securing appropriate public assistance. You will determine eligibility levels, assess needs, and connect applicants with services. The role involves educating families about MDHHS expectations and helping them work toward self-sufficiency.

Remote or hybrid work options may be considered; interview location to be confirmed. MDHHS is committed to a diverse workforce and fair treatment.

Formación

• Must be able to assess eligibility for public assistance based on program rules.
• Strong interpersonal and communication skills for client interactions.
• Ability to refer applicants to appropriate services and agencies.
• Commitment to promoting self-sufficiency among families.

Responsabilidades

• Ensure applicants receive the type and level of assistance they are eligible for.
• Assess needs and provide information, referrals, and contacts to assist meeting needs.
• Provide information about MDHHS goals and expectations to families.
• Encourage and guide families toward self-sufficiency.

Descripción del empleo

The role of the Eligibility Specialist is to strengthen Michigan families by:

• Ensuring that each person/family that applies for public assistancereceivesthe type and level of assistance that they are eligible for
• Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.
• Providing all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
• Encouraging and guiding families in their efforts to become self supporting.

• Assistance Payments Worker Position Description (8-E10)
• Assistance Payments Worker 11 Position Description
• Job Specification

The physical location of this position is 2700 Baker St Muskegon, MI 49444. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

For information about this posting, please contact [e-mail]