Otolaryngology Scheduling Specialist — Remote After Training

gundersenhealth; United States; Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health insurance

Wellness programs

Tuition reimbursement

Job summary

Emplify Health is seeking a Scheduling Specialist for its Otolaryngology unit in La Crosse, WI. The role involves scheduling appointments, delivering exceptional patient service, and coordinating with a team of providers to support health journeys.

The ideal candidate has strong interpersonal skills, attention to detail, and a background in office settings with customer service responsibilities. Onsite training with remote eligibility after training is provided.

Qualifications

• High School Diploma or equivalent required.
• 1 year office/customer service experience preferred.
• Strong organization and communication skills.
• Medical terminology and healthcare experience a plus.

Responsibilities

• Schedule appointments for patients in Otolaryngology.
• Provide excellent customer service and first/last impressions.
• Collaborate with providers and care teams to support patient journeys.

Skills

Phone etiquette

Interpersonal skills

Communication

Attention to detail

Multitasking

Education

High School Diploma or equivalency

Job description

Emplify Health is seeking a Scheduling Specialist for its Otolaryngology unit in La Crosse, WI. The role involves scheduling appointments, delivering exceptional patient service, and coordinating with a team of providers to support health journeys.

The ideal candidate has strong interpersonal skills, attention to detail, and a background in office settings with customer service responsibilities. Onsite training with remote eligibility after training is provided.