Otolaryngology Front Desk Specialist

Florida ENT Associates; Jacksonville (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Florida ENT Associates is seeking a Medical Front Desk professional for our Otolaryngology practice in Jacksonville, FL. You will be the first point of contact for patients, greeting them warmly and ensuring they feel comfortable in our office.

You will schedule appointments, manage patient records, and answer calls while working closely with physicians and clinical staff to deliver excellent customer service and a smooth patient experience from check-in to check-out.

Formación

• High School graduate or equivalent.
• One year of related experience.

Responsabilidades

• Greet patients and visitors with a friendly, welcoming demeanor.
• Schedule appointments and manage appointment calendars.
• Maintain and update patient records accurately.
• Answer and route phone calls, and handle inquiries professionally.
• Support patients through check-in to check-out to ensure a seamless experience.

Conocimientos

Customer service

Communication

Educación

High school diploma

Descripción del empleo

Florida ENT Associates is seeking a Medical Front Desk professional for our Otolaryngology practice in Jacksonville, FL. You will be the first point of contact for patients, greeting them warmly and ensuring they feel comfortable in our office.

You will schedule appointments, manage patient records, and answer calls while working closely with physicians and clinical staff to deliver excellent customer service and a smooth patient experience from check-in to check-out.