Warm-Welcome Medical Front Desk - Otolaryngology

South Florida ENT Associates (SFENTA); Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

South Florida ENT Associates (SFENTA) in Florida is seeking a friendly Medical Front Desk professional to greet patients, schedule appointments, and manage check-in/out processes. You will coordinate with physicians and staff to ensure a smooth patient experience and accurate records.

Ideal candidates have a high school diploma and at least one year of related experience, plus strong customer service and communication skills.

Qualifications

• High school graduate or equivalent.
• At least 1 year of related experience.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule and confirm appointments; manage patient records.
• Answer phone calls and handle patient inquiries.
• Assist with check-in/check-out and coordination with clinicians.

Skills

Customer service

Scheduling appointments

Telephone etiquette

Organizational skills

Education

High school diploma or equivalent

Tools

EMR/EHR software

Microsoft Office

Job description

South Florida ENT Associates (SFENTA) in Florida is seeking a friendly Medical Front Desk professional to greet patients, schedule appointments, and manage check-in/out processes. You will coordinate with physicians and staff to ensure a smooth patient experience and accurate records.

Ideal candidates have a high school diploma and at least one year of related experience, plus strong customer service and communication skills.