Front Desk FENTA

South Florida ENT Associates (SFENTA); Miami (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Professional growth opportunities

Job summary

South Florida ENT Associates (SFENTA) is seeking a friendly Medical Front Desk Associate for its Otolaryngology practice. You will be the first point of contact, greeting patients, guiding check-in/check-out, and supporting a seamless patient experience.

Responsibilities include scheduling, maintaining patient records, answering calls, and collaborating with physicians and staff to ensure high-quality care and a positive work environment with strong benefits and growth opportunities.

Qualifications

• High School diploma or equivalent.
• At least 1 year of related experience in a front desk/administrative role.

Responsibilities

• Greet patients and visitors warmly; create a welcoming office environment.
• Schedule appointments and manage the appointment calendar.
• Manage patient records and ensure accuracy in the EMR system.
• Answer phone calls and provide excellent customer service throughout patient interactions.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Education

High School Diploma

Tools

EMR systems

Appointment scheduling software

Job description

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

At South Florida ENT Associates, we value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at SFENTA will be based on qualifications and job-related abilities. SFENTA does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. SFENTA will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.