OTC Program Associate — Warehouse & Community Impact

NC MedAssist; Charlotte (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401k plan

Life insurance

Job summary

NC MedAssist is seeking an OTC Program Associate to support daily OTC program operations onsite in Charlotte, NC. You will help maintain organized inventory, fulfill orders, and ensure the Free OTC Program runs efficiently while serving the community with compassion.

This full-time role requires attention to detail, teamwork, and willingness to work in a fast-paced warehouse setting; English proficiency is required, Spanish preferred, and a valid NC driver's license is needed.

Qualifications

• Background check and drug screen required.
• Must read, write and speak English; bilingual Spanish preferred.
• Friendly, motivated and passionate about assisting others.
• Comfortable with a fast-paced warehouse and community resource environment.
• Valid North Carolina driver’s license and insurable under the organization’s policy.
• Good verbal and written communication skills.

Responsibilities

• Organize, receive, and distribute OTC products and supplies daily.
• Receive, inspect, unload, and stock incoming OTC medications and health products.
• Maintain accurate inventory records and monitor product movement using inventory management systems.
• Load, unload, move, and organize inventory, including lifting boxes up to 40 pounds.
• Train, guide, and support volunteers during warehouse and inventory activities.
• Maintain a clean, safe, organized warehouse environment.
• Collaborate with team members to meet program goals and organizational priorities.
• Demonstrate professionalism, flexibility, and sound judgment in a fast-paced, mission-driven environment.
• Maintain dependable attendance and support special projects and community outreach events as needed.
• Identify and implement opportunities to improve processes and operational efficiency.
• Attend quarterly Mobile Free Pharmacy Events.
• Other tasks as directed by OTC Program Director.

Skills

English proficiency

Communication skills

Spanish preferred

Team player

Customer service mindset

Tools

Word

Excel

Inventory management systems

Job description

NC MedAssist is seeking an OTC Program Associate to support daily OTC program operations onsite in Charlotte, NC. You will help maintain organized inventory, fulfill orders, and ensure the Free OTC Program runs efficiently while serving the community with compassion.

This full-time role requires attention to detail, teamwork, and willingness to work in a fast-paced warehouse setting; English proficiency is required, Spanish preferred, and a valid NC driver's license is needed.