OT Infrastructure Admin II

Flint Hills Resources; Palatka (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Georgia-Pacific is seeking an Infrastructure Administrator for the Palatka Pulp and Paper Mill in Palatka, Florida. This role maintains the site’s IT and OT infrastructure, supporting reliability and value across manufacturing technology systems.

The ideal candidate is self-directed, communicates clearly with internal customers, and works toward standardized, efficient technology services. Bachelor’s degree required, on-call duties apply, and work is on-site at the mill.

Qualifications

• Experience in technical support or a related technology support role.
• Experience supporting Windows Server operating systems and LANs.
• Experience translating business needs into technology support requirements and prioritizing work based on value, risk, and urgency.
• Willing and able to participate in a 24x7 on-call rotation and respond to critical issues.
• Must have legal authorization to work permanently in the United States for any employer without visa sponsorship.

Responsibilities

• Own and resolve technology issues with clear communication, follow-up, and a focus on reliable service delivery
• Support and improve servers, virtual environments, storage, backups, and related infrastructure that enable mill operations
• Support business and process control networks, including DHCP, DNS, Active Directory, and domain controllers
• Provide technology support for desktops, laptops, hardware, software, mobile devices, and help desk requests
• Support operational technology, automation systems, PLC/DCS connectivity, and quality control systems in a manufacturing environment
• Apply cybersecurity practices that help protect mill technology assets across IT and OT environments
• Participate in a 24x7 on-call rotation and respond to critical technology issues

Skills

Windows Server

LAN support

Self-directed work

IT service delivery

On-call readiness

Clear communication

Cybersecurity practices

Education

Bachelor’s degree in computer science, information technology, engineering technology, or closely related field

Tools

Cisco networking

VMware

Hyper-V

Active Directory

DHCP/DNS

Domain controllers

Industrial control systems (PLC/DCS)

Job description

Georgia-Pacific is seeking an Infrastructure Administrator to join the IT team at the Palatka Pulp and Paper Mill in Palatka, Florida. In this role, you will support and continuously improve the site's Operational Technology (OT) and IT infrastructure, helping strengthen operational reliability and value creation across manufacturing technology systems.

This role is ideal for a self-directed technology professional who takes ownership of issues, uses sound judgment, communicates clearly with internal customers, and looks for ways to standardize work, reduce recurring issues, and improve how technology services are delivered.

Our Team

The Palatka Mill IT team supports a broad manufacturing technology environment that includes process control systems, servers, virtual environments, business and industrial networks, wireless infrastructure, desktop computing, storage, and backup solutions. The team partners closely with mill operations and technology stakeholders to keep critical systems reliable, secure, and aligned to business needs.

What You Will Do

• Own and resolve technology issues with clear communication, follow-up, and a focus on reliable service delivery
• Support and improve servers, virtual environments, storage, backups, and related infrastructure that enable mill operations
• Support business and process control networks, including wired and wireless infrastructure, DHCP, DNS, Active Directory, and domain controllers
• Provide technology support for desktops, laptops, hardware, software, mobile devices, and help desk requests
• Support operational technology, automation systems, PLC/DCS connectivity, and quality control systems in a manufacturing environment
• Apply cybersecurity practices that help protect mill technology assets across IT and OT environments
• Participate in a 24x7 on-call rotation and respond to critical technology issues

Who You Are (Basic Qualifications)

• Experience in technical support or a related technology support role
• Experience supporting Windows Server operating systems and local area networks
• Experience translating business needs into technology support requirements and prioritizing work based on value, risk, and urgency
• Experience working independently, setting goals, achieving milestones with minimal direction, and taking ownership through completion
• Experience working within standardized processes while identifying ways to improve service quality, reliability, and efficiency
• Willing and able to participate in a 24x7 on-call rotation and respond to critical issues
• Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

What Will Put You Ahead

• Experience with Cisco wired and wireless networking, DHCP, DNS, Active Directory, and domain controller support
• E xperience with virtual environments such as VMware or Hyper-V, SANs, storage, backups, and recovery practices
• Experience in cybersecurity practices for PCs, LAN, wireless, and manufacturing or operational technology environments
• Experience supporting PLC/DCS connectivity, automation systems, Honeywell, Foxboro, Modicon/Schneider Electric controls, or quality control systems
• Experience with mobile technology and Internet of Things (IoT) technology in an industrial or business environment
• Bachelor's degree in computer science, information technology, engineering technology, or a closely related field

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: E-Verify information.