OT Infrastructure Admin II

Georgia-Pacific; Palatka (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

Paid vacation/time off

Educational assistance

Parental leave

Job summary

Georgia-Pacific is seeking an Infrastructure Administrator to join the IT team at the Palatka Pulp and Paper Mill in Palatka, Florida. The role focuses on supporting and improving the site’s OT and IT infrastructure to strengthen operational reliability and value creation across manufacturing technology systems.

The ideal candidate will be a self-directed technology professional who owns issues, communicates clearly with internal customers, and seeks standardization to reduce recurring problems

Qualifications

• Experience in technical support or related technology support role.
• Experience supporting Windows Server OS and LAN.
• Ability to translate business needs into tech support requirements and prioritize accordingly.
• Ability to work independently and own tasks through completion.
• Experience improving service quality, reliability, and efficiency through standardized processes.
• Willingness to participate in 24x7 on-call rotation and respond to critical issues.
• Must have legal authorization to work in the United States without visa sponsorship.

Responsibilities

• Own and resolve technology issues with clear communication and reliable service delivery.
• Support and improve servers, virtual environments, storage, backups, and related infrastructure for mill operations.
• Support business and process control networks, including DHCP, DNS, Active Directory, and domain controllers.
• Provide technology support for desktops, laptops, hardware, software, and mobile devices.
• Support OT/IT for PLC/DCS connectivity and quality control systems in a manufacturing environment.
• Apply cybersecurity practices to protect mill technology assets across IT and OT.
• Participate in a 24x7 on-call rotation and respond to critical technology issues.

Skills

Technical support

Windows Server

IT/business alignment

Independent work

Process improvement

On-call readiness

US work authorized

Education

Bachelor's degree in CS/IT/Engineering tech

Tools

Cisco networking

VMware/Hyper-V

SAN/storage/backups

PLC/DCS connectivity

Industrial IoT

Honeywell/Foxboro/Schneider controls

Job description

Georgia-Pacific is seeking an Infrastructure Administrator to join the IT team at the Palatka Pulp and Paper Mill in Palatka, Florida. In this role, you will support and continuously improve the site's Operational Technology (OT) and IT infrastructure, helping strengthen operational reliability and value creation across manufacturing technology systems.

This role is ideal for a self-directed technology professional who takes ownership of issues, uses sound judgment, communicates clearly with internal customers, and looks for ways to standardize work, reduce recurring issues, and improve how technology services are delivered.

Our Team

The Palatka Mill IT team supports a broad manufacturing technology environment that includes process control systems, servers, virtual environments, business and industrial networks, wireless infrastructure, desktop computing, storage, and backup solutions. The team partners closely with mill operations and technology stakeholders to keep critical systems reliable, secure, and aligned to business needs.

What You Will Do

• Own and resolve technology issues with clear communication, follow-up, and a focus on reliable service delivery
• Support and improve servers, virtual environments, storage, backups, and related infrastructure that enable mill operations
• Support business and process control networks, including wired and wireless infrastructure, DHCP, DNS, Active Directory, and domain controllers
• Provide technology support for desktops, laptops, hardware, software, mobile devices, and help desk requests
• Support operational technology, automation systems, PLC/DCS connectivity, and quality control systems in a manufacturing environment
• Apply cybersecurity practices that help protect mill technology assets across IT and OT environments
• Participate in a 24x7 on-call rotation and respond to critical technology issues

Who You Are (Basic Qualifications)

• Experience in technical support or a related technology support role
• Experience supporting Windows Server operating systems and local area networks
• Experience translating business needs into technology support requirements and prioritizing work based on value, risk, and urgency
• Experience working independently, setting goals, achieving milestones with minimal direction, and taking ownership through completion
• Experience working within standardized processes while identifying ways to improve service quality, reliability, and efficiency
• Willing and able to participate in a 24x7 on-call rotation and respond to critical issues
• Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

What Will Put You Ahead

• Experience with Cisco wired and wireless networking, DHCP, DNS, Active Directory, and domain controller support
• E xperience with virtual environments such as VMware or Hyper-V, SANs, storage, backups, and recovery practices
• Experience in cybersecurity practices for PCs, LAN, wireless, and manufacturing or operational technology environments
• Experience supporting PLC/DCS connectivity, automation systems, Honeywell, Foxboro, Modicon/Schneider Electric controls, or quality control systems
• Experience with mobile technology and Internet of Things (IoT) technology in an industrial or business environment
• Bachelor's degree in computer science, information technology, engineering technology, or a closely related field

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: E-Verify information.