OSINT Platform Support Specialist – Top Secret/SCI

Base-2 Solutions; Bethesda (MD); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Employee referral bonuses up to $10,00

401(k) with company match (4%)

Company-paid medical premiums

Company-paid dental premiums

Company-paid vision premiums

Short-term disability

Long-term disability

Life insurance up to $200,000

Flexible PTO

11 paid floating holidays

Job summary

Base-2 Solutions is seeking a User Support Specialist to provide software familiarization and discovery tradecraft for an Open Source Intelligence (OSINT) platform. The role supports Intelligence Community users in searching and retrieving data to aid intelligence analysis and operations, collaborating with team members and customers to develop outcome-based approaches.

The position requires a Bachelor’s degree with 4+ years in intelligence analysis, TS/SCI clearance, and on-site work in

Qualifications

• Bachelor's degree and 4+ years as an all-source intelligence analyst.
• Experience with Intelligence Community and Law Enforcement Agencies.
• Experience creating user guides and training end users for software platforms.
• Ability to perform well in a dynamic, fast-paced environment.
• Excellent written and verbal communication skills.
• Active Top Secret/SCI clearance.

Responsibilities

• Become a power user of the POSTMAN platform to support discovery of intelligence insights.
• Collaborate with team members, customer staff, and IC users to understand requirements and apply technology and tradecraft.
• Provide subject matter expertise on platform use and discovery tradecraft in person or virtual engagements.
• Build professional relationships to enable use of novel technologies and tradecraft for intelligence product development.
• Identify opportunities to increase user adoption of POSTMAN and relevant data.
• Create training and familiarization materials to support POSTMAN users.
• Document and communicate user requirements to development teams.
• Collect and analyze metrics to refine user engagements and improve data discovery.

Skills

POSTMAN platform

Team collaboration

Discovery tradecraft

Relationship building

Training development

Data analysis

Requirements gathering

Education

Bachelor's Degree

Military intelligence experience in lieu of degree

Tools

Elasticsearch/Kibana

Tableau

ArcGIS

Analyst Notebook

Jira

Confluence

Microsoft Office

SharePoint

Job description

Base-2 Solutions is seeking a User Support Specialist to provide software familiarization and discovery tradecraft for an Open Source Intelligence (OSINT) platform. The role supports Intelligence Community users in searching and retrieving data to aid intelligence analysis and operations, collaborating with team members and customers to develop outcome-based approaches.

The position requires a Bachelor’s degree with 4+ years in intelligence analysis, TS/SCI clearance, and on-site work in