OS&D Lead: Damage & Returns Operations

C&S Wholesale Grocers, LLC; Bethlehem (Northampton County); On-site; USD 45,000 - 75,000; Full time

Job summary

C&S Wholesale Grocers, LLC is seeking a Lead to oversee damage and recoup processes, directing a team of up to 10 associates. You will work closely with ADUSA partners to reintegrate at-risk products into active inventory and ensure safety and processing standards. Excellent communication is essential for daily meetings, training, and feedback.

This role focuses on root-cause analysis using EXE system tools and driving ongoing operational excellence across the warehouse environment.

Qualifications

• Attendance is required.
• Initiative is expected.
• Demonstrated productivity and reliability.
• Commitment to quality standards.
• Strong safety mindset and compliance.
• Values-driven teamwork and ethics.

Responsibilities

• Direct a team of up to 10 associates to manage damage and recoup processes.
• Collaborate with ADUSA partners to route at-risk products back into inventory.
• Lead daily start-up meetings and train staff.
• Provide constructive feedback to staff and customers.
• Conduct root-cause investigations using EXE system knowledge.
• Drive daily operational excellence and safety compliance.

Skills

Attendance

Initiative

Productivity

Quality

Safety

Values

Job description

C&S Wholesale Grocers, LLC is seeking a Lead to oversee damage and recoup processes, directing a team of up to 10 associates. You will work closely with ADUSA partners to reintegrate at-risk products into active inventory and ensure safety and processing standards. Excellent communication is essential for daily meetings, training, and feedback.

This role focuses on root-cause analysis using EXE system tools and driving ongoing operational excellence across the warehouse environment.