Orthotics Fitter & Clinical Support Specialist

Hanger Inc; Nanuet (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k Savings and Retirement Plan

8 Paid Holidays & 4 Floating Holidays

Paid Parental Bonding Leave

Mentorship programs

Job summary

Hanger Inc. in New York (New York) seeks a Clinical Aide to support certified clinicians in delivering orthotic and prosthetic patient care services. Role includes room prep, device fabrication, documentation, and inventory tasks.

The position emphasizes direct supervision, accuracy, and safety in a dynamic clinic environment. A High School diploma and 1 year of customer-facing experience are required, with driver’s license eligibility.

Qualifications

• High School Diploma or GED required.
• 1 year of experience in a customer service or patient facing role.
• Preference for allied health professionals (PTA, OTA, Athletic trainer, etc)
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
• If the Clinical Assistant holds a recognized license or certification in a related allied health profession, they may be supervised under Indirect Supervision.

Responsibilities

• Assist certified clinicians in delivering patient care services under direct supervision.
• Prepare treatment rooms and patients for clinical procedures.
• Perform technical fabrication tasks, including making and modifying molds.
• Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician.
• Fit and provide soft goods items to patients.
• Provide alterations and adjustments to soft goods items as needed.
• Provide orthotics fitting services independently.
• Assist with selected patient follow-up care under clinician direction.
• Complete and maintain accurate, timely documentation of all patient care provided.
• Communicate patient information and care outcomes to the supervising clinician.
• Ensure all patient procedures comply with clinical protocols and standards.
• Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials.
• Contact and coordinate with vendors to order necessary materials and supplies.

Skills

Customer service experience

Patient-facing

Communication skills

Teamwork

Hand skills

Education

High School Diploma or GED

Job description

Hanger Inc. in New York (New York) seeks a Clinical Aide to support certified clinicians in delivering orthotic and prosthetic patient care services. Role includes room prep, device fabrication, documentation, and inventory tasks.

The position emphasizes direct supervision, accuracy, and safety in a dynamic clinic environment. A High School diploma and 1 year of customer-facing experience are required, with driver’s license eligibility.