Orthopedics Scheduler & Medical Assistant — Clinic Ops Pro

WVU Medicine; Charleston (WV); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Saint Francis Hospital (SFH) is seeking a Scheduler-Registration-Medical Assistant to support orthopedic services in a fast-paced outpatient setting. You will handle patient registration, scheduling, and basic Medical Assistant duties with a focus on accurate data collection and patient flow.

Responsibilities include collecting demographics and insurance information, managing billing tasks, coordinating pre-certifications, and preparing consent forms for treatment.

Qualifications

• High school diploma or equivalent is required.
• Background check (state and federal if applicable) is required for regulated areas.
• National CMA certification is preferred.
• Experience with patient registration and billing processes is beneficial.
• Knowledge of insurance requirements is important for payment.

Responsibilities

• Gather demographics, billing, and insurance information and enter into registration/billing systems.
• Collect deposits, co-pays, and patient liability payments; provide receipts.
• Obtain pre-certifications and authorizations when needed.
• Prepare consent forms and obtain signatures for treatment.
• Create armbands and balance daily receipts.
• Schedule, reschedule, or cancel patient appointments.
• Check order completeness and align with scheduled service.
• Greet patients, escort to exam rooms, and assist with vitals.
• Assist with immunizations, medicine refills, and ECGs.

Skills

Customer service

Attention to detail

Communication skills

Medical terminology

multitasking

Education

High school diploma or equivalent

National CMA certification (preferred)

Tools

Registration/billing systems

Job description

Saint Francis Hospital (SFH) is seeking a Scheduler-Registration-Medical Assistant to support orthopedic services in a fast-paced outpatient setting. You will handle patient registration, scheduling, and basic Medical Assistant duties with a focus on accurate data collection and patient flow.

Responsibilities include collecting demographics and insurance information, managing billing tasks, coordinating pre-certifications, and preparing consent forms for treatment.