Orthopedics Scheduler & Front Desk Coordinator

HonorHealth; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

HonorHealth in Phoenix seeks a patient services professional to be the first point of contact for customers. You will handle telephone calls, registration, scheduling, chart maintenance, and coordination with physicians’ offices, ensuring accurate data entry and HIPAA-compliant practices.

The role requires front desk and phone experience, ability to manage multiple tasks, and a patient‑focused approach. Work hours are day shift with standard weekdays, contributing to a warm, neighborly health

Qualifications

• Front desk and phone experience required.
• Healthcare setting experience preferred.
• Knowledge of medical terminology helpful.

Responsibilities

• Greet and assist customers, answer phone calls, direct information to the right person.
• Handle patient registration, scheduling, and data entry per department needs.
• Maintain patient charts and coordinate with physicians' offices.
• Obtain authorizations and assist with billing-related tasks as applicable.

Skills

Front desk & phone service

Customer service

Education

High School Diploma or GED

Job description

HonorHealth in Phoenix seeks a patient services professional to be the first point of contact for customers. You will handle telephone calls, registration, scheduling, chart maintenance, and coordination with physicians’ offices, ensuring accurate data entry and HIPAA-compliant practices.

The role requires front desk and phone experience, ability to manage multiple tasks, and a patient‑focused approach. Work hours are day shift with standard weekdays, contributing to a warm, neighborly health