Patient Access & Scheduling Coordinator

HonorHealth; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

HonorHealth is seeking a Registration & Scheduler for the Primary Care Thompson Peak location. This role handles patient registration, scheduling, and front-desk support, coordinating with physicians’ offices and billing.

A strong customer-service orientation and HIPAA awareness are essential. Responsibilities include scheduling procedures, registering patients, obtaining authorizations, collecting payments, and maintaining charts.

Qualifications

• High School Diploma or GED required.
• 1 year healthcare-related experience preferred.
• 2 years healthcare scheduling/registration experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet and assist customers; answer calls and route information appropriately.
• Assist in imaging support tasks: receive calls, retrieve reports, prep patients for exams.
• Schedule procedures and appointments; track no-shows; relay schedules to staff.
• Perform patient registration; collect signatures, coordinate authorizations and financials.
• Obtain insurance authorizations as applicable; collect co-pays and payments.
• Maintain HIPAA-compliant patient charts and coordinate with billing/records.
• Process chart updates and coordinate with Workman's Compensation as needed.
• Monitor email daily and relay information to supervisor.
• Maintain office supplies inventory and place orders.
• Perform other duties as assigned.

Skills

Scheduling

Registration

Customer service

Education

High School Diploma or GED

Job description

HonorHealth is seeking a Registration & Scheduler for the Primary Care Thompson Peak location. This role handles patient registration, scheduling, and front-desk support, coordinating with physicians’ offices and billing.

A strong customer-service orientation and HIPAA awareness are essential. Responsibilities include scheduling procedures, registering patients, obtaining authorizations, collecting payments, and maintaining charts.