Orthopedics Referrals Specialist - Day Shift & Growth

Trinityhealth; Waterbury (CT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Great benefits

Career growth

Job summary

Trinity Health Of New England Medical Group is seeking a Referrals Representative to join our team. The role focuses on patient scheduling, registration, insurance verification, and coordination of referrals and prior authorizations to support efficient practice operations.

You will manage specialty referrals, assist with billing, and provide clerical support to providers and staff in a fast-paced environment.

Qualifications

• Proficiency with Epic EMR or similar systems.
• Knowledge of medical terminology and patient billing is preferred.
• Experience verifying insurance and coordinating referrals.
• Excellent communication and organizational skills are essential.

Responsibilities

• Processes and maintains the referrals workflow and prescreening for completeness and urgency.
• Schedule patient appointments and coordinate complex specialty referrals.
• Register patients and verify demographic and insurance information.
• Obtain prior authorizations and pre-certifications as required.
• Collect copays and reconcile daily cash transactions.
• Document patient information accurately in the medical record.
• Schedule procedures and testing as per protocols.
• Address patient concerns professionally and cross-cover other functions as needed.

Skills

Epic EMR experience

Medical terminology

Insurance verification

Scheduling

Education

High School Diploma

Tools

Microsoft Office

Job description

Trinity Health Of New England Medical Group is seeking a Referrals Representative to join our team. The role focuses on patient scheduling, registration, insurance verification, and coordination of referrals and prior authorizations to support efficient practice operations.

You will manage specialty referrals, assist with billing, and provide clerical support to providers and staff in a fast-paced environment.