Orthopedics Front Desk & Scheduling Specialist

20 Elliot Hospital of the City of Manchester; Stratham (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

Elliot Health System's Elliot Orthopedics, a Department of Elliot Hospital, seeks a courteous front desk representative to greet patients, register them, answer phones, and schedule appointments as part of an integrated healthcare team.

You will verify insurance, collect fees, update records, and support clinical staff with accurate, efficient administrative workflows in a Monday–Friday office setting.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a health care setting performing similar functions preferred.
• MS Office proficiency required.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• Post charges to patient accounts using proper CPT coding.
• Maintains providers schedules and confirms appointments.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System's Elliot Orthopedics, a Department of Elliot Hospital, seeks a courteous front desk representative to greet patients, register them, answer phones, and schedule appointments as part of an integrated healthcare team.

You will verify insurance, collect fees, update records, and support clinical staff with accurate, efficient administrative workflows in a Monday–Friday office setting.