Orthopedics Front Desk & Scheduling Specialist

Montefiore Hudson Valley Collaborative; New York (NY); On-site; USD 39,000 - 45,000; Full time

Job summary

Montefiore Medical Center in Bronx, NY seeks a Senior Clerk for the Orthopaedics department. The role greets patients, handles arrival/check-out, posts charges, schedules follow-ups, and verifies insurance with attention to accuracy and customer service.

The position requires a High School Diploma or equivalent and at least one year of clerical experience, plus strong computer skills and familiarity with medical terminology.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of clerical experience.
• Excellent computer skills and ability to navigate the internet and multiple medical systems.

Responsibilities

• Greet patients and manage arrival/check-out procedures.
• Enter charges and schedule follow-up appointments.
• Verify insurance and handle referrals/authorizations as needed.
• Reconcile arrivals with posted charges in billing system and inform patients of balances.
• Document patient encounters into C-EMR and scan medical documents.
• Schedule diagnostic tests and arrange patient transportation when required.
• Assist patients at all times and respond to inquiries; cover other sites if needed.

Skills

Customer relations

Communication

Computer skills

Education

High School Diploma or equivalent

Tools

C-EMR

Billing system

Job description

Montefiore Medical Center in Bronx, NY seeks a Senior Clerk for the Orthopaedics department. The role greets patients, handles arrival/check-out, posts charges, schedules follow-ups, and verifies insurance with attention to accuracy and customer service.

The position requires a High School Diploma or equivalent and at least one year of clerical experience, plus strong computer skills and familiarity with medical terminology.