ORTHOPEDIC TECHNICIAN

Select Ortho; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Arizona is seeking an entry-level Orthopedic Technician. This role involves providing patient care related to durable medical equipment (DME), including fitting, casting, and documenting insurance details. Applicants should have a high school diploma, with preferred healthcare experience and strong communication skills. Join a dynamic team in an active clinical environment with opportunities for growth. Full-time employment is offered, with a focus on ensuring positive patient interactions.

Qualifications

• Ability to learn quickly and adapt to new situations.
• Mid-level experience in casting and fitting DME devices.
• Working knowledge of basic software applications.

Responsibilities

• Provide fitting and education on DME products.
• Ensure documentation and authorization for insurance requirements.
• Track and maintain inventory for multiple locations.

Skills

DME or orthoses related medical experience

Knowledge of anatomy, physiology, medical terminology

Excellent verbal and written communication skills

Judgment and decision-making skills

Education

High School Diploma or Equivalent

Athletic Trainer

Certified Orthotic Fitter

Certified Orthotist

Medical Assistant

ROT Certification

Job description

Availability in multiple locations including Avondale, Scottsdale, Gilbert and surrounding Phoenix area.

Position Summary

The Orthopedic Technician is a trained member of the physician’s team, working with all health care professionals to deliver patient care. The role is responsible for all matters related to and concerning durable medical equipment (DME) within the clinic, including casting, fitting, re‑fitting, custom measurement, patient education, prior authorization, collection of co‑ins/deductibles, and ensuring patient satisfaction.

Essential Functions

• Provide fitting and patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
• Ensure all necessary documentation and authorization is obtained as it relates to payer requirements.
• Track, maintain, and order inventory for one or multiple locations.
• Actively promote and foster excellent relations inter‑departmentally and with external case managers, payers, suppliers, physician clinical staff, and surgery personnel.
• Ensure compliance is maintained by documenting custom measurements, ABNs, MAEs and LMNs as needed.
• Work with a team of DMEPOS Coordinators and Billing Specialists.
• Perform other duties as assigned.

Required Education

• High School Diploma or Equivalent (unless located in a state that requires licensing)
• Professional health care experience preferred but not required

Preferred Education

• Athletic Trainer
• Certified Orthotic Fitter
• Certified Orthotist
• Medical Assistant
• ROT Certification

Minimum Requirements

• Aptitude for learning quickly
• Mid‑Level experience in casting
• Working knowledge of word processing, spreadsheets, and databases
• Moderate alpha and numeric data entry skills
• The ability to work quickly and accurately, and pay attention to detail
• Excellent verbal and written communication skills and patient care
• Judgment, decision‑making, and time management skills
• Ability to organize multiple projects and assignments at once
• Must pass drug and alcohol screening

Knowledge, Skills, Abilities, and Experience

• DME or orthoses related medical experience
• Knowledge of anatomy, physiology, medical terminology, insurance claims, and insurance benefits
• Biomechanics
• Casting knowledge/training
• Experience fitting DME devices
• Knowledge of medical billing/collection practices
• Basic medical coding and third‑party operating procedures and practices
• Ability to establish and maintain effective working relationships with physicians, patients, employees, and the public

Work Environment

The job operates in an active clinical environment and requires regular movement to various locations within the clinic. Standard office equipment such as computers, phones, photocopiers, and fax machines are routinely used.

Physical Demands

The role requires regular standing, moving from sitting to standing positions, and lifting items weighing 20 pounds or more, as well as other dexterity tasks. Communicating effectively in a high‑traffic environment is essential.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider