Orthopedic Spine Surgical Coordinator

Surgery Partners, Inc; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Surgery Partners, Inc. is seeking an Orthopedic Spine Surgical Coordinator to guide patients through scheduling, pre-op, and post-op steps. You will liaise with surgeons, hospitals, and centers to ensure seamless care, coordinate calendars, and manage documentation.

The role emphasizes organization, compassionate patient communication, and accurate record-keeping in EMR systems, with opportunities to grow within a collaborative team.

Qualifications

• High school diploma or equivalent required.
• Exceptional organizational and multitasking abilities.
• Strong communication and customer service mindset.
• Proficiency with EMR/EHR systems and Microsoft Office.

Responsibilities

• Guide patients through the surgical process from initial scheduling through post-operative follow-up.
• Educate patients on pre-operative requirements, testing, imaging, and surgical timelines.
• Coordinate orthopedic spine procedures with surgeons, hospitals, and clinical staff.
• Obtain and track payer authorizations and required approvals.
• Maintain complete and accurate records within the EMR and practice management systems.

Skills

Exceptional organizational skills

Excellent communication

Customer service mindset

EMR/EHR proficiency

MS Office proficiency

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Microsoft Office

Job description

Accessibility Note

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended（"ADA"）, and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [e-mail]

Accessibility Note

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended（"ADA"）, and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [e-mail]

Orthopedic Spine Surgical Coordinator

Position Summary

At our practice, we believe exceptional patient care starts with exceptional people. We are a collaborative, patient-centered orthopedic spine and pain management team that values professionalism, teamwork, accountability, and mutual respect. Our culture is built on supporting one another, celebrating successes, and creating an environment where team members can grow and thrive. The Surgical Coordinator serves as a key member of the care team, guiding patients through every step of their surgical journey. This role coordinates all aspects of orthopedic spine procedures, acting as the primary liaison between patients, surgeons, hospitals, surgery centers, vendors, and clinical staff to ensure a seamless surgical experience. The ideal candidate is organized, compassionate, detail-oriented, and passionate about helping patients achieve better outcomes.

Why You'll Love Working Here

• Supportive, team-oriented culture with leaders who value your contributions
• Opportunity to make a meaningful impact in patients' lives
• Collaborative environment with highly skilled providers and staff
• Professional development and growth opportunities
• Fast-paced, engaging work where no two days are the same
• A practice committed to excellence in patient care and employee satisfaction

Key Responsibilities

Patient Care Coordination

• Guide patients through the surgical process from initial scheduling through post-operative follow-up.
• Educate patients on pre-operative requirements, testing, imaging, and surgical timelines.
• Ensure patients receive all necessary instructions and documentation before surgery.
• Serve as a trusted point of contact for patients and families throughout their care journey.

Surgical & Facility Coordination

• Coordinate orthopedic spine procedures with surgeons, hospitals, ambulatory surgery centers, anesthesia teams, and clinical staff.
• Secure operating room time and align procedures with physician availability and facility resources.
• Coordinate implant, instrumentation, and vendor requirements as needed.
• Manage changes, additions, and updates related to planned procedures.

Insurance Authorization & Documentation

• Obtain and track payer authorizations and required approvals.
• Ensure all clinical documentation and medical necessity requirements are completed and submitted accurately.
• Maintain complete and accurate records within the EMR and practice management systems.
• Verify procedure details, diagnoses, and supporting documentation prior to surgery.

Communication & Service Excellence

• Develop positive relationships with patients, providers, facilities, and referring offices.
• Communicate clearly, professionally, and compassionately throughout the surgical process.
• Anticipate and resolve issues proactively to support an exceptional patient experience.

Operational Support

• Maintain accurate procedural calendars and physician block utilization.
• Identify opportunities to improve workflow efficiency and patient access.
• Support practice initiatives focused on quality, growth, and operational excellence.

Qualifications

Required

• High school diploma or equivalent.
• Exceptional organizational, communication, and multitasking skills.
• Strong customer service mindset and attention to detail.
• Proficiency with EMR/EHR systems and Microsoft Office applications.

Preferred

• Previous experience as a Surgical Coordinator or in a surgical specialty practice.
• Experience in orthopedic spine, orthopedic surgery, neurosurgery, or related specialties.
• Knowledge of surgical authorization processes, medical terminology, CPT coding, and ICD-10 coding.
• Familiarity with hospital and ambulatory surgery center workflows.

Our Commitment

We recognize that our people are our greatest asset. We are committed to fostering a workplace where employees feel valued, respected, and empowered to succeed. If you're looking for a rewarding career with a team that genuinely enjoys working together and making a difference in patients' lives, we'd love to meet you.

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.