Orthopedic Patient Care Coordinator II

Orthopedic ONE; Upper Arlington (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Orthopedic ONE in Ohio seeks a Patient Care Coordinator to support physicians and staff by coordinating patient flow, assisting in exams, and guiding patients through procedures.

You will handle education, triage calls, scheduling, pre-admission testing, insurance pre-certification, and documentation, serving as a reliable liaison among patients, clinicians, and front-office staff. CPR certification is preferred to ensure patient safety.

Qualifications

• Completed medical assisting or comparable education.
• Prior experience in a physician office setting essential.
• CPR certification current.
• Orthopedic/surgical environment experience preferred.

Responsibilities

• Assists surgeon during office hours by facilitating patient flow and preparing for exams.
• Provides patient education related to treatment and answers phone calls.
• Removes dressings, assists with bracing or casting, retrieves records for physicians.
• Obtains insurance pre-certifications for procedures and schedules pre-admission testing.
• Ensures surgical instruments and DME are ordered and pre-admission testing is sent prior to surgery.
• Maintains pre-op education program and supports billing with documentation.

Education

Medical assisting or comparable education

Job description

Orthopedic ONE in Ohio seeks a Patient Care Coordinator to support physicians and staff by coordinating patient flow, assisting in exams, and guiding patients through procedures.

You will handle education, triage calls, scheduling, pre-admission testing, insurance pre-certification, and documentation, serving as a reliable liaison among patients, clinicians, and front-office staff. CPR certification is preferred to ensure patient safety.