Orthopedic Medical Secretary: Patient Care & Scheduling

Lakeshore Bone & Joint Institute; Portage (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Lakeshore Bone & Joint Institute in Portage, IN, seeks a dedicated Medical Secretary to support physicians and staff. The role emphasizes strong communication, scheduling, and patient intake in a fast-paced orthopedic clinic environment.

Applicants should have at least 1 year in a medical setting, familiarity with medical terminology, and proficiency in MS Office and Outlook. High school diploma required; day/evening shifts may apply, with a focus on reliable patient service.

Qualifications

• Minimum 1 year medical practice or orthopedic clinic experience.
• Healthcare background with medical terminology.
• Experience with MS Office and Outlook.

Responsibilities

• Answer phone calls and schedule patient appointments.
• Register new patients and verify demographic and insurance information.
• Verify insurance eligibility for patients prior to appointments.
• Triage patient concerns and forward to appropriate staff.
• Schedule and adjust clinic appointments and referrals.
• Maintain knowledge of department functions and communicate with other departments.
• Perform clerical duties including paperwork and attorney scheduling within five business days.
• Document refill requests and patient communications in charts.
• Adhere to HIPAA and protect patient confidentiality.
• Other duties as assigned.

Skills

Integrity

Accountability

Decision making

Adaptable

Teamwork

Problem solving

Attention to detail

Time management

Communication

HIPAA compliance

Confidentiality

Professionalism

Education

High school diploma

Job description

Lakeshore Bone & Joint Institute in Portage, IN, seeks a dedicated Medical Secretary to support physicians and staff. The role emphasizes strong communication, scheduling, and patient intake in a fast-paced orthopedic clinic environment.

Applicants should have at least 1 year in a medical setting, familiarity with medical terminology, and proficiency in MS Office and Outlook. High school diploma required; day/evening shifts may apply, with a focus on reliable patient service.