Orthopedic Clinic Support Assistant — Scheduling & Care

Penn State Health; Hershey (PA); On-site; USD 32,000 - 40,000; Full time

Job summary

Penn State Health – Milton S. Hershey Medical Center is seeking an Outpatient Support Assistant for the Orthopedic Clinic.

This role handles patient care–related secretarial duties, including scheduling visits, coordinating records, and communicating with patients, families, physicians and staff. A High School Diploma is required; knowledge of medical terminology and prior medical office experience are preferred.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Six (6) months of secretarial and customer service experience preferred.
• Experience in a medical setting preferred.

Responsibilities

• Schedule appointments and coordinate patient visits.
• Interact with patients, families, physicians and staff.
• Coordinate patient medical records, images, and forms for upcoming visits.
• Assist with ancillary tasks related to clinic office visits.

Skills

Secretarial experience

Customer service experience

Medical terminology knowledge

Education

High School Diploma or equivalent

Job description

Penn State Health – Milton S. Hershey Medical Center is seeking an Outpatient Support Assistant for the Orthopedic Clinic.

This role handles patient care–related secretarial duties, including scheduling visits, coordinating records, and communicating with patients, families, physicians and staff. A High School Diploma is required; knowledge of medical terminology and prior medical office experience are preferred.