Outpatient Support Assistant - Orthopedic Clinic

Penn State Health; Hershey (PA); On-site; USD 32,000 - 40,000; Full time

Job summary

Penn State Health – Milton S. Hershey Medical Center is seeking an Outpatient Support Assistant for the Orthopedic Clinic.

This role handles patient care–related secretarial duties, including scheduling visits, coordinating records, and communicating with patients, families, physicians and staff. A High School Diploma is required; knowledge of medical terminology and prior medical office experience are preferred.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of medical terminology preferred.
• Six (6) months of secretarial and customer service experience preferred.
• Experience in a medical setting preferred.

Responsibilities

• Schedule appointments and coordinate patient visits.
• Interact with patients, families, physicians and staff.
• Coordinate patient medical records, images, and forms for upcoming visits.
• Assist with ancillary tasks related to clinic office visits.

Skills

Secretarial experience

Customer service experience

Medical terminology knowledge

Education

High School Diploma or equivalent

Job description

Outpatient Support Assistant - Orthopedic Clinic

Invest in Your Future and Theirs: Full-time Milton S. Hershey Medical Center employees receive a 75% Penn State tuition discount for themselves and eligible dependents through the Grant-in-Aid program.

Penn State Health -Hershey Medical Center

Responsible for patient care-related secretarial duties including: scheduling appointments, interacting with patients, families, physicians, and staff, coordinating patient medical records, images, and forms for upcoming visits, and any other ancillary work related to a clinic office visit.

MINIMUM QUALIFICATION(S):

• High School Diploma or equivalent required.

PREFERRED QUALIFICATION(S):

• Knowledge of medical terminology preferred.
• Experience in a medical setting preferred.
• Six (6) months of secretarial and customer service experience preferred.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?

#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.