Orthopaedics Front Desk Specialist

Gibson Area Hospital; Gibson City (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Gibson Area Hospital in Gibson City, IL is seeking a receptionist for the Orthopaedics Department. The role includes greeting patients, verifying demographics, scheduling appointments, and collecting co-pays in a full-time capacity (80 hours per pay period).

Typical hours are Monday through Friday, 8:00am to 5:00pm, with duties spanning clerical tasks, EMR input, and coordination with medical staff to support patient care.

Qualifications

• Must have a High School diploma or GED.
• One year of secretarial experience is preferred.
• Typing speed of 40 wpm and strong word processing skills.

Responsibilities

• Verify insurance coverage and determine changes.
• Verify demographics and update in the computer system.
• Request co-pays or payments on accounts.
• Schedule appointments for providers and assist with front desk duties.
• Communicate with billing office for questions on patient accounts.
• Assist with chart prep and EMR documentation.
• Cross-train with cardiology scheduling and front desk when needed.

Skills

Typing 40 wpm

Communication skills

Reading and following instructions

Medical terminology familiarity

Education

High School diploma or GED

1 year secretarial experience preferred

Tools

EMR system

Billing/Revenue cycle knowledge

Job description

Gibson Area Hospital in Gibson City, IL is seeking a receptionist for the Orthopaedics Department. The role includes greeting patients, verifying demographics, scheduling appointments, and collecting co-pays in a full-time capacity (80 hours per pay period).

Typical hours are Monday through Friday, 8:00am to 5:00pm, with duties spanning clerical tasks, EMR input, and coordination with medical staff to support patient care.