Dental Orthodontic Treatment Coordinator

Diamond Braces Orthodontist: Braces & Invisalign; New York (NY); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Highly competitive compensation

Health, dental, and vision insurance

401(k) retirement plan with company 1:

Zusammenfassung

Diamond Braces is seeking a Treatment Coordinator in New York to be the friendly, organized voice of our front office. You will guide patients from first hello through daily coordination, creating a seamless, positive experience for every patient who walks through our doors.

The role emphasizes education on healthy smiles, guiding treatment choices, scheduling appointments, and maintaining a clean, welcoming workspace while supporting dentists and staff to ensure outstanding customer service.

Qualifikationen

• Excellent communication to explain treatment options clearly.
• Ability to guide patients through choices and manage expectations.
• Strong organizational skills to manage appointments and front-office tasks.
• Commitment to infection control and maintaining a clean workspace.
• Willingness to support dentists and the wider team.

Aufgaben

• Educate clients on healthy smiles and long-term benefits.
• Explain treatment options with clear, simple language.
• Respond to client inquiries in person, by phone, or email.
• Coordinate appointments to maintain smooth patient flow.
• Warmly greet clients and provide necessary information.
• Verify insurance details and coverage.
• Support the dental team as needed.
• Maintain a clean, safe workspace.
• Stay flexible to handle additional tasks.

Kenntnisse

Communication

Customer Service

Scheduling

Insurance Verification

Team Collaboration

Jobbeschreibung

At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.

At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives.

Treatment Coordinator

Are you the friendly, organized voice that brightens someone’s day? Join our front office team as a Treatment Coordinator and become the heart of our practice. From the first hello to daily coordination, you’ll help create a seamless, positive experience for every patient who walks through our doors.

Essential Functions

• Educate Clients on Healthy Smiles: Help clients understand why a healthy smile is important by clearly explaining the long-term benefits of dental care. Make the treatment process exciting and easy to grasp.
• Guide Through Treatment Choices: Support clients in making informed decisions by providing simple, clear explanations of their treatment options and the benefits they can expect.
• Answer Questions: Use strong communication skills to respond to client inquiries, whether in person, over the phone, or via email, ensuring they feel well-supported and informed.
• Manage Appointments Smoothly: Keep the schedule running efficiently by optimizing appointment times, reducing wait times, and maintaining a smooth client flow.
• Greet Clients Warmly: Welcome every client with a friendly attitude, creating a comfortable and positive environment from the moment they walk in.
• Provide Clear Information: Make sure clients have all the information and documents they need, showing transparency and commitment to their care.
• Verify Insurance Details: Confirm clients' insurance eligibility, usage, and limitations. Follow up with them on their benefits and coverage as needed.
• Support the Dental Team: Assist dentists and other team members as needed, ensuring the practice operates smoothly and efficiently.
• Maintain a Clean Workspace: Keep your work area clean and safe, helping to prevent the spread of infection and protect the well‑being of clients and staff.
• Stay Flexible: Be ready to handle any additional tasks as needed, adapting to the changing needs of the practice.

Benefits

• Highly competitive compensation.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Performance-based bonus opportunities.
• Discounted orthodontic care for you and your family.
• Loan assistance for dental assistant school and continued education (CE).
• Access to cutting-edge technology and world-class facilities.
• A fun, inclusive, and supportive culture where your career can thrive.

Job Type: Full-time

Compensation: Pay range starting at $18.00 an hour; final offer will be determined by experience and qualifications.

Job Location: In-person; local travel between offices may be required.

Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)