Orthodontic Treatment Coordinator - Growth & Bonuses

Diamond Braces Orthodontist: Braces & Invisalign; Center Square (PA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Health, dental, and vision insurance

401(k) retirement plan with company</n

Paid time off (PTO)

Discounted orthodontic care for you &

Career growth and leadership机会

Job summary

Diamond Braces is looking for a Treatment Coordinator to help patients start their journey toward a confident smile. This role centers on converting consultations to starts, explaining orthodontic options, and guiding patients through insurance and financing options.

You will work with doctors and staff to ensure a smooth patient experience and strong team collaboration. The position is in-person, full-time, with opportunities for growth and competitive benefits.

Qualifications

• Experience in sales, retail or customer service.
• Excellent communication and people skills.
• Comfort using computers and office software.
• Goal-oriented mindset with a passion for helping others.
• Bilingual (a plus).
• Previous experience in a dental or medical office is an advantage.

Responsibilities

• Convert consultations into starts: Meet or exceed monthly conversion goals by helping patients begin treatment.
• Educate patients: Explain options and show the long-term benefits of orthodontic care in simple, friendly terms.
• Build trust: Use strong communication and active listening to answer questions and make patients feel confident in their choices.
• Manage appointments: Keep the schedule running smoothly to reduce wait times and improve the patient experience.
• Verify insurance: Confirm eligibility, explain coverage, and guide patients through financial details clearly.
• Support the clinical team: Work closely with doctors and staff to deliver seamless patient care.
• Adapt and assist: Step in where needed to keep the office running efficiently.
• Maintain cleanliness and organization: Keep your workspace neat and safe for patients and team members.

Skills

Sales experience

Customer service

Excellent communication

People skills

Bilingual

Dental/medical office experience (adv)

Job description

Diamond Braces is looking for a Treatment Coordinator to help patients start their journey toward a confident smile. This role centers on converting consultations to starts, explaining orthodontic options, and guiding patients through insurance and financing options.

You will work with doctors and staff to ensure a smooth patient experience and strong team collaboration. The position is in-person, full-time, with opportunities for growth and competitive benefits.