Orthodontic Treatment Coordinator - Build Trust & Plans

Smile Doctors; Stillwater (OK); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/long-term disability

401(k) plan

Paid time off

Holidays

Braces discounts

Aligner discounts

Job summary

Smile Doctors is seeking a Treatment Coordinator in Stillwater, OK to educate new patients about orthodontic options, discuss payment plans, and build strong patient relationships. You will manage referrals and help keep schedules full with timely consultations and treatments.

The role requires a High School diploma (college preferred) and at least 1 year in sales or service. Excellent communication and rapport-building are essential, and bilingual skills are a plus.

Qualifications

• High school diploma or equivalent; college education preferred.
• Minimum 1 year in sales or service industry.
• Bilingual a plus, but not required.
• Ability build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Excellent sales skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections.
• Understand the practice's policy on working with financials to educate patients on their payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Preparation for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Communication skills

Education

High School diploma or equivalent

College education preferred

Job description

Smile Doctors is seeking a Treatment Coordinator in Stillwater, OK to educate new patients about orthodontic options, discuss payment plans, and build strong patient relationships. You will manage referrals and help keep schedules full with timely consultations and treatments.

The role requires a High School diploma (college preferred) and at least 1 year in sales or service. Excellent communication and rapport-building are essential, and bilingual skills are a plus.