Orthodontic Treatment Coordinator

Lone Peak Dental Group; Des Moines (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

A pediatric specialty Dental Support Organization is seeking an Orthodontic Treatment Coordinator in Des Moines. The role involves welcoming children, presenting treatment plans, and ensuring smooth operations while providing outstanding care. Candidates should have customer service experience, be detail-oriented, and possess a CPR Certification. Join a team dedicated to creating healthy habits for all children, with a commitment to an engaging and friendly environment.

Qualifications

• Customer service or sales experience required; dental experience is a plus.
• Ability to work with kids and create a positive experience.
• Dependable with strong attention to detail.
• Excellent communication, problem-solving, and people skills.
• High level knowledge of orthodontic procedures, dental insurance, and financing options is preferred.
• Full-time role (30+ hours per week).
• Must be dependable with a strong attention to detail.
• CPR Certification is required.

Responsibilities

• Welcoming and making kids comfortable.
• Presenting orthodontic treatment plans.
• Scheduling and confirming appointments.
• Schedule and confirm appointments.
• Creating a fun and engaging experience for each kiddo.
• Ensuring smooth patient flow and maintaining a kid-friendly environment.

Skills

Customer service experience

Excellent communication skills

Problem-solving skills

Detail-oriented

Ability to work in fast-paced environment

Dependable

People skills

Education

Dental Radiology Certification

CPR Certification

Tools

CPR Certification

Dental Radiology Certification

Job description

Overview

Join Our Team as an Orthodontic Treatment Coordinator at Pearls 4 Kids Dentistry in Des Moines. We’re looking for a reliable, energetic, and compassionate Orthodontic Treatment Coordinator who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. At Pearls 4 Kids Dentistry we create smiles that last a lifetime by making every visit a Kidsperience!

Responsibilities

• Welcoming kiddos and making them feel comfortable.
• Presenting orthodontic treatment plans and explaining insurance coverage and financing options.
• Ensuring all necessary treatment documentation is completed, signed, and accurate.
• Schedule and confirm appointments.
• Creating a fun and engaging experience for each kiddo.
• Ensuring smooth patient flow and maintaining a kid-friendly environment.

Who We’re Looking For

• Someone who loves working with kids and creating a positive experience.
• A dependable, detail-oriented team player with a strong work ethic.
• A difference-maker who is eager to learn and grow.

Requirements

• Customer service or sales experience required; dental experience is a plus.
• Dental Radiology Certification a plus.
• Ability to work in a fast paced environment and prioritize multiple tasks.
• Excellent communication, problem-solving, and people skills.
• High level knowledge of orthodontic procedures, dental insurance, and financing options is preferred.
• Full-time role (30+ hours per week).
• Must be dependable with a strong attention to detail.
• CPR Certification is required.

Schedule

• 8-hour shifts
• Daytime hours – No nights!

A Note About the Organization

Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do. You are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you’re ready to bring smiles and make a lasting impact, we can’t wait to meet you!

Apply today and become a Difference Maker!

Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.