Treatment Plan Coordinator

Smile Doctors; Metairie (LA); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Salary + Bonus

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Time Off

Paid Holidays

Brace Discounts

Job summary

DN Orthodontics in Metairie, LA is seeking a Treatment Coordinator to join our growing team. You will educate new patients about treatment options, discuss financial plans, and help build strong relationships.

You’ll manage patient appointments, follow up with prospective clients to schedule treatment, coordinate referrals to specialists, and assist in local marketing and community events. The ideal candidate has at least one year in sales or service, and is outgoing, adaptable, and excited to

Qualifications

• High School diploma or equivalent; college education preferred.
• Minimum one year experience in sales or service industry.
• Bilingual a plus, but not required.
• Ability to build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Excellent sales skills.

Responsibilities

• Educate new patients about treatment options and present orthodontic plans.
• Explain financial options and help educate patients on payment plans.
• Follow up with potential patients to schedule treatment.
• Prepare patients for exams and coordinate consultations.
• Keep schedules full by following up with existing and prospective patients.
• Coordinate referrals to specialists prior to treatment as needed.
• Assist in local store marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent communication

Education

High School diploma or equivalent

College degree preferred

Job description

Looking for a career that makes you smile?

DN Orthodontics is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How you’ll make us better:

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice’s policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites for success:

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salaryplus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why DN Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.