Orthodontic Treatment Coordinator

Degenhardt Orthodontics; Birmingham (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading orthodontic practice in Birmingham as a Treatment Coordinator! You will be the first point of contact for patients, assisting with care and front desk duties. This role offers a balanced work schedule and the opportunity to engage creatively with patients and on social media. Ideal candidates are friendly, organized, and eager to learn, with a focus on providing excellent patient experiences.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and proactive.
• Comfortable using technology and learning new systems.

Responsibilities

• Welcome patients and manage check-in.
• Assist the doctor during new patient exams.
• Capture and share engaging office content for social media.

Skills

Communication

Interpersonal Skills

Detail-oriented

Organized

Proactive

Technology Savvy

Positive Attitude

Job description

5 days ago Be among the first 25 applicants

Join our team! Orthodontic Treatment Coordinator

Are you a people-person who loves variety, patient care, and creativity? Dr. Steve and the team at Degenhardt Orthodontics are looking for a proactive, motivated Treatment Coordinator to help with patient care, front desk support, and social media. If you’re friendly, organized, and want great work-life balance (we’re open just 3–4 days a week), we’d love to meet you!

As our Treatment Coordinator, you’ll be the first point of contact for new patients and will guide them from first appointment through treatment acceptance. You'll also help our front desk team keep the schedule running smoothly and keep our social media presence fun and engaging.

Responsibilities include:

Patient Experience & Treatment Coordination

• Welcome the patient and introduce them to our office
• Prepare exam room and patient records
• Assist the doctor during new patient exams
• Review treatment plans and financial options with patients
• Follow up with patients who are undecided or in observation
• Maintain recall system and patient correspondence

Scheduling & Front Desk Support

• Welcome patients and manage check-in
• Schedule appointments and handle phone calls
• Take payments and manage patient records
• Help fill broken or cancelled appointments
• Support the clinic with sterilization and patient flow when needed

Social Media & Community Engagement

• Capture and share engaging office content for Instagram and Facebook
• Collaborate with our marketing agency on promotions and campaigns
• Respond to messages and comments with professionalism and warmth
• Contribute creative ideas to showcase our awesome team culture

Office Hours

• Mondays: 9:30 AM – 6:00 PM
• Tuesdays: 7:45 AM – 5:00 PM
• One to two Wednesdays per month: 11:45 A M – 4 :30 PM
• Every other Thursday: 6:45 AM – 4:00 PM
• Optional Administrative Day: 3 – 5 hours per week (Wednesday or Friday)

What We’re Looking For

• Excellent communication and interpersonal skills
• Detail-oriented, organized, and proactive
• Comfortable using technology and learning new systems
• Energetic and positive, with a heart for helping people

Previous dental or orthodontic experience is a plus, but not required—we’re happy to train the right person who brings the right attitude!

Compensation is aligned with experience and skills. In addition to hourly rate, we run achievable bonus systems based on practice productivity!

Interested in joining our team?! Send us a message or apply here on LinkedIn—we’d love to meet you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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